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Home Entertainment Package
Entertainment Package

The presented functions are dependent on the particular vehicle model, the individual configuration and the particular market.

Entertainment Package

Includes 6 Digital Extras
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6

Listen to all your favourite stations, songs and playlists in high quality, wherever you happen to be.

Check availability
Runtime:
Free trial month (first order)
Entertainment Packagemonthly | cancellable on a monthly basis

At a glance

Whether radio or streaming - this package* fulfils your music wishes, seamlessly integrated into the MBUX multimedia system. Link the streaming providers available for your vehicle with your Mercedes and listen to your favourite stations without interruption, courtesy of Online Radio. You'll also get help signing up for an all-inclusive data package for music streaming with a selected third-party provider. After the conclusion of the data contract (Comfort data volume) you get have the opportunity to enjoy music streaming – without using up your smartphone data volume and at no additional cost.

The usable package scope may vary, depending on your vehicle's equipment.

*To use the Entertainment Package, a separate customer contract with a third-party provider (Comfort data volume) is required. No further costs are incurred. Depending on the generation of your multimedia system, the customer's own data volume (e.g. mobile hotspot) must be used as an alternative to the Comfort data volume.

The convenient way to a data contract for your Mercedes-Benz

Data package for using the Entertainment Package. Surf and stream in the car with complete peace of mind – at no extra cost. This works best with the all-inclusive data package, which can be very easily arranged with our chosen third-party provider. Once you have registered, you can use music streaming in your Mercedes-Benz at any time. You will not incur any further costs as a result of this registration and the supplementary contract involved.
The data contract with the third-party provider ends automatically as soon as your term for the Entertainment Package ends.

 

Terms of use of the third-party provider

You can find the terms of use of the third-party provider here.

 

Note on use

The data volume is intended exclusively for use in your Mercedes-Benz. With this data contract with a selected third-party provider, you can enjoy the services of the Entertainment Package without for example consuming the data volume of your smartphone contract.

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Stream your favourite music in your Mercedes-Benz

Thanks to streaming, your favourite songs are always available – now also directly via the MBUX multimedia system. Through your respective music streaming provider* you can listen to your playlists and access the entire music catalogue. Operation is perfectly integrated into the familiar environment of your Mercedes-Benz. The MBUX Voice Assistant is particularly easy to control: "Hey Mercedes, play the latest hits!"

*To use the Digital Extra, a corresponding account with the respective streaming provider must be available.
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Radio enjoyment with extras for music fans

Who's singing that great song that's playing on the radio right now? Your Mercedes-Benz will tell you, even if there is no announcement*

*Artists and titles are recognised using information provided by an external third-party provider.
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Continue listening without interruption – even outside the reception area

An exciting report is currently running and you are dying to know what happens next. Thanks to IP station tracking, you can listen to the same station for as long as you want, even on longer journeys through different transmission areas. Even if the radio reception is lost from time to time, the broadcast continues.

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Radio stations and podcasts from all over the world in your Mercedes-Benz

Good music makes every journey more enjoyable. All the more so when it suits your taste exactly. Whether pop, hip hop or the hits of the '80s: Your Mercedes-Benz has access to over 100,000 radio stations worldwide and more than 4000 podcasts. Select your programme based on stations, music genres, categories such as sports or talk, and languages, and save your favourites. The latest generation of MBUX fulfils your music wishes with a simple announcement: "Hey Mercedes, play Classic Rock!"

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Worldwide entertainment in your Mercedes-Benz

The right entertainment makes every trip even more pleasurable. Stream your streaming provider's content via MBUX and enjoy your own music, podcasts or audiobooks directly in your vehicle. Or choose from over 100,000 radio stations plus more than 4,000 podcasts from around the world. Operation is seamlessly integrated into MBUX, so you can get what your heart desires by saying one simple phrase: "Hey Mercedes, play the latest hits!" If your Mercedes-Benz has the Burmester® 3D surround sound system, Dolby Atmos ensures an even better sound experience when you stream selected content.

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Product information

Entertainment Package User Guide

Full information about setting up Entertainment Package can be found in this PDF.

Streaming Stick User Guide

Full information about setting up your Streaming Stick for rear entertainment can be found in this PDF.

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Category
Infotainment
Provider
Mercedes-Benz Belgium Luxembourg NV/SA
Note on use
Term: 12 months; 36 months; monthly | cancellable on a monthly basis
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To use the streaming services, a corresponding account must be available with the respective streaming provider. In addition, the conclusion of a separate customer-specific contract with a third-party provider (Comfort data volume) is required.
Use of Radio Service Following and Augmented Radio Information requires activation of the vehicle's Hard-disc navigation system.

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A personal Mercedes me ID and agreement to the terms of use for Mercedes-Benz Digital Extras are required to use Digital Extras. In addition, the respective vehicle must be linked to the Mercedes-Benz user account. After the initial term has expired, the Digital Extras can be renewed for a fee, provided they are still offered for the respective vehicle at that time. Digital Extras can be activated for the first time within 1 year of initial registration or commissioning by the customer, whichever comes first.

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  1. What is the Comfort data volume?
    The Comfort data volume is part of the Entertainment Package and is provided by a selected third-party provider. The data volume is intended exclusively for use in your Mercedes-Benz. After registering and activating the free data package with the third-party provider, you can use the Digital Extras of the Entertainment Package without using your private smartphone data volume or purchasing additional data volume.

  2. What are the advantages of the Comfort data volume?
    The Comfort data volume is your free all-round carefree data package. The data volume can be used for all Digital Extras of the Entertainment Package (music streaming, Internet Radio, video streaming, apps), as well as for using the browser in the vehicle and as a hotspot. The Comfort data volume is currently available in 30 EU countries and enables cross-border surfing and streaming within our partner's roaming network. The quality of the connection depends on the availability or quality of the mobile phone network.

  3. How do I activate my Comfort data volume?
    The Comfort data volume is activated within a few minutes via the Mercedes-Benz App. Open the menu in the Mercedes-Benz App and navigate to "Manage services". In the "Infotainment" category, navigate to the "Comfort data volume" service and select "Activate now". Follow the steps on our partner's website and take out the free data plan. Your data volume should be available within a short time. Depending on the market, additional verification by credit card or on-site with our partner may be required.

  4. Is the data volume free of charge?
    The Comfort data volume is part of the Entertainment Package and is not associated with any additional costs.

  5. Why do I need an additional contract with a third-party provider?
    Due to legal requirements, the Comfort data volume within the Entertainment Package is provided by a third party. This requires the conclusion of a no-cost contract for the data volume with our partner.

  6. Can I use my Comfort data volume in other countries as well?
    The Comfort data volume is currently available in 30 EU countries. When you cross a border, the Comfort data volume will continue to work as long as you are in one of our partner's roaming networks.

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Our recommendation

Excellence Package

Includes 22 Digital Extras
Free trial month (first order)
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22

Extensive range: use all the Digital Extras that are available for your Mercedes from the Remote, Navigation and GUARD 360° Packages.

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GUARD 360° Package

A bodyguard for your Mercedes: extra security, and help with locating it as quickly as possible if it's stolen.

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Remote Package

Your smartphone – your Mercedes. Everything under control at all times.

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Navigation Package

Always takes the route that's best for you. The faster and safer way to reach your destination, thanks to real-time traffic data.

Find out more

Smartphone Integration

Digital Extra
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Transfer your personal smartphone apps to the media display in your Mercedes.

Find out more

Remote Package

Includes 11 Digital Extras
Free trial month (first order)
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11

Your smartphone – your Mercedes. Everything under control at all times.

Find out more

Digital radio

Digital Extra
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Clear reception of your favourite radio stations – digital radio in your Mercedes makes it possible.

Find out more

Standard Digital Extras

The essential digital equipment for your Mercedes – AVAILABLE FREE OF CHARGE.
Remote Retrieval of Vehicle Status

Remote Retrieval of Vehicle Status

Conveniently shows you important vehicle data and the due date for the next service via your smartphone, tablet PC or desktop.

Maintenance Management

Maintenance Management

The vehicle sends the recognised maintenance requirement to the preferred Mercedes-Benz service partner so that they have the opportunity to inform you.

Telediagnosis

Telediagnosis

This Digital Extra can deliver early messages about the status and the need to replace parts or fluids.

Breakdown Management

Breakdown Management

In the event of a breakdown, you receive specific and competent support from Mercedes-Benz.

Accident & Breakdown Mgmt

Accident & Breakdown Mgmt

Whether it's an accident or a breakdown, you will receive targeted and expert support from Mercedes-Benz.

Accident Recovery

Accident Recovery

In the event of an accident, you receive specific and competent support from Mercedes-Benz.

Remote vehicle diagnostics

Remote vehicle diagnostics

This Digital Extra enables your service partner or our customer centre to check the vehicle status as and when required.

Software updates

Software updates

Keeps the software up to date in your Mercedes via online update.

ECO display

ECO display

Your personal coach for anticipatory driving: Analyses your driving style on request and gives tips for optimising consumption.

Maintenance Management

Maintenance Management

The vehicle sends the recognised maintenance requirement to the preferred Mercedes-Benz service partner so that they have the opportunity to inform you.

Mercedes-Benz emergency call system

Mercedes-Benz emergency call system

Automatically initiates an emergency call in the event of an accident and connects you to the Mercedes-Benz emergency call centre.

Individual recommendations

Individual recommendations

For an optimised user experience: Provides individual recommendations and tips for use of Digital Extras and vehicle functions on the basis of vehicle and user data. Further information on data processing is available in the data protection information for Digital Extras.

Plug & Charge

Plug & Charge

Charging can be so simple: Connect the plug and the charging process starts automatically at supported stations. In order to be able to use this Digital Extra, please activate MB.CHARGE Public.

MB.CHARGE Public

MB.CHARGE Public

Simple, sustainable charging with maximum cost transparency – wherever you are.

Global Search

Global Search

Search simply, find everything: Search for terms via the multimedia system and start functions directly out of the list of results.

GPS-based online information for driving functions

GPS-based online information for driving functions

Help us further develop our Digital Extras by agreeing to share specific vehicle data.

Mercedes-Benz Eco Coach

Mercedes-Benz Eco Coach

For your Mercedes with electric or plug-in hybrid drive: Get tips and collect points with the Mercedes-Benz Eco Coach.

MBUX Voice Assistant

MBUX Voice Assistant

Turns your Mercedes into a personal assistant, which understands you in everyday language.

Digital Assistants

Digital Assistants

Control selected Digital Extras in your vehicle from the comfort of your home using your voice assistant.

Note: Everything you need for this: Create your Mercedes me ID and link your Mercedes to it, then activate the Digital Extras. Done!

It´s as simple as that

1. Mercedes me ID

1. Mercedes me ID

Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.

2. Order and enable

2. Order and enable

Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.

3. Use

3. Use

The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.

1. Mercedes me ID

1. Mercedes me ID

Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.

2. Order and enable

2. Order and enable

Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.

3. Use

3. Use

The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.

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