Hard-disc navigation User Guide
(NTG6) Full information about Hard-disc navigation and Navigation Services can be found in this PDF.
The presented functions are dependent on the particular vehicle model, the individual configuration and the particular market.
Hard-disc navigation
Digital Extra
For a fast and safe arrival: latest-generation Hard-disc navigation with 3D map display.
At a glance
- Revolutionary voice control with natural speech recognition
- New 3D map display with POI search for points of interest
- Unrestricted access to all map data thanks to offline hard-disc storage
Note: After you have placed your order it may take several hours until you are able to use your Digital Extra.
Due to the shutdown of the 2G network by the telecommunications providers in Switzerland, use of this Digital Extra may be restricted, depending on the Mercedes-Benz model concerned.
You get to your destination faster
The meeting in an unfamiliar town is due to start at 9.00 a.m., you have left home late and on the final stretch you are confronted with roadworks. Neither a carpark nor the building you want are in sight. Thanks to your Hard-disc navigation you get your bearings on the 3D map. And finding a carpark? …"Hey Mercedes, I want to park." Your Mercedes automatically guides you to the nearest multi-storey carpark.
Your advantages at a glance
Isn't it really reassuring to know that you are always on the right route? That is exactly what is ensured by the latest-generation Hard-disc navigation, which always takes you to your destination by the best route. All the maps are stored on the hard disc, so you have access to all the data at any time. In addition, the 3D map display helps you with orientation by showing three-dimensional images of buildings. Naturally these are in the familiar, high Mercedes-Benz quality. The POI search function helps you to find places of interest. And thanks the intuitive voice control, you can control the navigation system in your own words, not with learned commands.
Product information
Hard-disc navigation User Guide
(NTG7) Full information about Hard-disc navigation and Navigation Services can be found in this PDF.
- Category
- Navigation
- Provider
- Mercedes-Benz Schweiz AG
- Note on use
- Permanently available in the vehicle following once-only activation
Hard-disc navigation is available for vehicles of the following model series via software update as of 09/24:
Model series 206:
- C-Class Saloon from 03/21 to 07/24
- C-Class Saloon long version from 06/21 to 07/24
- C-Class Estate from 07/21 to 07/24
Model series 254:
- GLC-Class from 08/22 to 06/24
- GLC-Class Coupé from 05/23 to 06/24
- GLC-Class long version from 03/23 to 06/24
The corresponding software update (Freshup 5) can take place as an "over-the-air" update or at a Mercedes-Benz dealer (plus installation costs).
Switch-off of the 2G and 3G networks by telecommunications providers in Switzerland/Liechtenstein
Due to the switch-off of the 2G and 3G networks by telecommunications providers in Switzerland/Liechtenstein, the use of this Digital Extra may be restricted, depending on the Mercedes-Benz model.
Information on the deactivation of 2G and 3G mobile technologies and their impact can be found here.
The 2G network has already been fully switched off. Swisscom will continue to operate the 3G network until the end of 2025. Further information about Swisscom’s 3G offering can be found here.How do I activate Hard-disc navigation in the vehicle?
Please make sure that your vehicle is connected to your Mercedes-Benz account and that the vehicle's GPS reception is working. In the Mercedes-Benz Store, place the Hard-disc navigation product available for your vehicle in the shopping cart and complete the order.
The vehicle's ignition must be turned off for activation. Turn the ignition on again after approximately 2 minutes. The new menu item "Navigation" is displayed on the main screen/home screen of the multimedia system in your Mercedes-Benz and is available for use.
Our recommendation
Standard Digital Extras
The essential digital equipment for your Mercedes – AVAILABLE FREE OF CHARGE.
Remote Retrieval of Vehicle Status
Conveniently shows you important vehicle data and the due date for the next service via your smartphone, tablet PC or desktop.
Maintenance Management
The vehicle sends the recognised maintenance requirement to the preferred Mercedes-Benz service partner so that they have the opportunity to inform you.
Telediagnosis
This Digital Extra can deliver early messages about the status and the need to replace parts or fluids.
Breakdown Management
In the event of a breakdown, you receive specific and competent support from Mercedes-Benz.
Accident & Breakdown Mgmt
Whether it's an accident or a breakdown, you will receive targeted and expert support from Mercedes-Benz.
Accident Recovery
In the event of an accident, you receive specific and competent support from Mercedes-Benz.
Remote vehicle diagnostics
This Digital Extra enables your service partner or our customer centre to check the vehicle status as and when required.
Software updates
Keeps the software up to date in your Mercedes via online update.
ECO display
Your personal coach for anticipatory driving: Analyses your driving style on request and gives tips for optimising consumption.
Maintenance Management
The vehicle sends the recognised maintenance requirement to the preferred Mercedes-Benz service partner so that they have the opportunity to inform you.
Mercedes-Benz emergency call system
Automatically initiates an emergency call in the event of an accident and connects you to the Mercedes-Benz emergency call centre.
Individual recommendations
For an optimised user experience: Provides individual recommendations and tips for use of Digital Extras and vehicle functions on the basis of vehicle and user data. Further information on data processing is available in the data protection information for Digital Extras.
Plug & Charge
Charging can be so simple: Connect the plug and the charging process starts automatically at supported stations. In order to be able to use this Digital Extra, please activate MB.CHARGE Public.
MB.CHARGE Public
Simple, sustainable charging with maximum cost transparency – wherever you are.
Global Search
Search simply, find everything: Search for terms via the multimedia system and start functions directly out of the list of results.
GPS-based online information for driving functions
Help us further develop our Digital Extras by agreeing to share specific vehicle data.
Mercedes-Benz Eco Coach
For your Mercedes with electric or plug-in hybrid drive: Get tips and collect points with the Mercedes-Benz Eco Coach.
MBUX Voice Assistant
Turns your Mercedes into a personal assistant, which understands you in everyday language.
Digital Assistants
Control selected Digital Extras in your vehicle from the comfort of your home using your voice assistant.
Note: Everything you need for this: Create your Mercedes me ID and link your Mercedes to it, then activate the Digital Extras. Done!
It´s as simple as that
1. Mercedes me ID
Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.
2. Order and enable
Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.
3. Use
The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.
1. Mercedes me ID
Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.
2. Order and enable
Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.
3. Use
The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.