Contact
Do you have any questions regarding your online order?
You can reach us by telephone around the clock on 00800 9 777 77 77 – Monday to Friday from 9 a.m. to 6 p.m. and Saturday and Sunday from 9 a.m. to 6 p.m. – in English
Free of charge from a landline, mobile phone charges may vary
Your data is collected, transmitted and used by Mercedes-Benz Schweiz AG and Mercedes-Benz Customer Assistance Center Maastricht N.V (CAC) for the purposes of customer care and product information. The following data is stored: E-mail address, first name and surname. Your data is stored until permission is revoked and is erased automatically after five years unless a different retention period is prescribed by law. You may obtain information about your data and request the release, erasure or rectification of your data at any time by contacting me-connect.che@cac.mercedes-benz.com. You also have the right to avail yourself of the responsible data protection authority (e.g. your state data protection commissioner). Detailed information on data protection at Mercedes-Benz Schweiz AG can be found in the privacy policy.