- Category
- Infotainment
- Provider
- Mercedes-Benz Japan G.K.
- Note on use
- Permanently available in the vehicle following once-only activation
The presented functions are dependent on the particular vehicle model, the individual configuration and the particular market.
Smartphone Integration
Digital Extra
Transfer your personal smartphone apps to the media display in your Mercedes.
At a glance
- Connect your smartphone by cable
- Supports Apple™ CarPlay™ and Android Auto™
- Convenient voice control
- Access to functions such as navigation, traffic information, messaging, telephony, media, IP radio and selected apps
- Optimised content visualisation on the media display
Withdrawal, Cancellation: Cancellation and revocation of your application can not be accepted after credit settlement is completed.
Cooling-off also can not be applicable. Monthly subscription can be cancellable monthly, but there will be no prorated refunds in case of cancellation during the subscription period.
The smart way to connect your smartphone with your Mercedes
Need an address from your contacts list, want to chat or listen to music using an app? Smartphone Integration transfers your smartphone's most important apps to the media display. By cable – Apple™ CarPlay™ or Android Auto™ enables you to connect your smartphone to the multimedia system and make telephone calls, read emails, manage your calendar or choose an audiobook. Because that's what you're used to. Your personal smartphone apps – like almost all content – are transferred to the media display.
Your advantages at a glance
With Smartphone Integration you can effortlessly pair your smartphone with the media display for convenient access to many apps. Using the interface, you can control numerous functions just as you would on your smartphone. And things are even easier with voice control. Moreover, all content is processed so that it is ideally presented in a clearly arranged manner on the media display. So that nothing distracts you and you are always safe on the road.
Before purchasing, please check your smartphone's compatibility with the Apple™ CarPlay™ or Android Auto™ standard. This is absolutely essential in addition to the technical features in the vehicle for use of the Digital Extra Smartphone Integration. Please see the FAQ section for further details.
Product information
Please note that Smartphone Integration requires the following optional equipment:
- MBUX multimedia system
Notes on operation in the vehicle:
Apple CarPlay™ and Android Auto™ are not available in all countries. Individual functions and apps may not be available in some countries. For more information about Apple CarPlay™, please visit https://www.apple.com/ios/feature-availability/#apple-carplay. For more information about Android Auto™, please visit https://www.android.com/intl/en/auto/Terms and conditions for smartphones and apps:
Apple CarPlay™ can be used with Apple™ genuine cable or Apple™ certified cable on iPhone 5 or higher.
iPad is not supported.
Link to Apple's™ CarPlay™ site: https://www.apple.com/jp/ios/carplay/
Android Auto™ is compatible with Android OS 9 or higher.How do I activate Smartphone Integration in the vehicle?
Please make sure that your vehicle is connected to your Mercedes-Benz account and that the vehicle's GPS reception is working. In the Mercedes-Benz Store place the Smartphone Integration available for your vehicle in the shopping cart and complete the order.
The vehicle's ignition must be turned off for activation. Turn the ignition on again after approximately 2 minutes. A new entry for Apple CarPlay™ and Android Auto™ will be displayed in the "Mercedes Me & Apps" menu item of the multimedia system in your Mercedes and will be available for use.Withdrawal, Cancellation:
Cancellation and revocation of your application can not be accepted after credit settlement is completed.
Cooling-off also can not be applicable.
However, under circumstances described in Section 3, 4 and 5 of Part L of the General Terms and Conditions for Purchasing Digital Extras, a part of the fees paid by the Customer to MBJ for the relevant Digital Extras will be granted back to the Customer in accordance with the General Terms and Conditions for Digital Extras.
Monthly subscription can be cancellable monthly, but there will be no prorated refunds in case of cancellation during the subscription period.What would MBJ offer where the Fee-Based Digital Extra that I purchased are not available? (for the product Permanently available in the vehicle following once-only activation)
If you cannot use the Fee-Based Digital Extra that you purchased, MBJ may refund the fees to you in accordance with the following terms, pursuant to the General Terms and Conditions for Purchasing Fee-Based Mercedes-Benz Digital Extras. (No refund will be made after one year or more has elapsed since the purchase date.)
Within less than 30 days from the date of purchase: 95% of the fees
After 30 days or more and within less than one year from the date of purchase: 50% of the feesWhen the unavailability of the Fee-Based Digital Extra is caused by defects or issues with vehicles, communication equipment or any other hardware (the “Vehicles”), the Fee-Based Digital Extra may become available by repair, exchange or the like of the Vehicles (where the warranty of the Vehicles is valid, MBJ handles the warranty in accordance with the warranty terms). When the Fee-Based Digital Extra become available by repair, exchange or the like of the Vehicles, MBJ will not make any refund as described in (1) above. For more details, please consult with the Mercedes-Benz Auto Repair Shop.
Our recommendation
Standard Digital Extras
The essential digital equipment for your Mercedes – AVAILABLE FREE OF CHARGE.
Mercedes-Benz emergency call system
Automatically initiates an emergency call in the event of an accident and connects you to call centre. This Digital Extra requires the contract with Bosch Service Solutions.
Telediagnosis
This Digital Extra can deliver early messages about the status and the need to replace parts or fluids.
Accident & Breakdown Mgmt
Whether it's an accident or a breakdown, you will receive targeted and expert support from Mercedes-Benz.
Maintenance Management
The vehicle sends the recognised maintenance requirement to the preferred Mercedes-Benz service partner so that they have the opportunity to inform you.
Breakdown Management
In the event of a breakdown, you receive specific and competent support from Mercedes-Benz.
Remote Retrieval of Vehicle Status
Conveniently shows you important vehicle data and the due date for the next service via your smartphone, tablet PC or desktop.
Note: Everything you need for this: Create your Mercedes me ID and link your Mercedes to it, then activate the Digital Extras. Done!
It´s as simple as that
1. Mercedes me ID
Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.
2. Order and enable
Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.
3. Use
The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.
1. Mercedes me ID
Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.
2. Order and enable
Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.
3. Use
The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.