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Home Remote Package
Remote Package

The presented functions are dependent on the particular vehicle model, the individual configuration and the particular market.

Remote Package

Includes 8 Digital Extras
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8

Your smartphone – your Mercedes-Benz. Everything under control at all times.

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Runtime:
Free trial month (first order)
Remote Packagemonthly | cancellable on a monthly basis

At a glance

Your smartphone is always with you – an indispensable tool for organizing day-to-day life. Preferably state of the art, just like the link to your Mercedes-Benz. Lock the doors, open the windows or check the fuel level? All just a click away.

So you know just where you are

Foreign city, winding streets – you can find yourself asking where you parked and what the quickest way back to your vehicle is. Fortunately, your smartphone knows the answer. Your parked vehicle can be located by app within a radius of 1.5 km. And you can take the most direct route back to your Mercedes straight away.

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Leave nothing to chance

Your offspring is off once again on a spontaneous tour in your Mercedes with friends. Don't want your vehicle roving around in all directions without any restrictions? Then simply define a restricted area by marking it in the Mercedes-Benz App. As soon as your vehicle leaves or enters this area again, you will be informed.

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Everything safely in view

If you forgot to lock your Mercedes-Benz, you can use the Mercedes-Benz App to do so remotely. If you ever lock yourself out of your vehicle or fellow travelers arrive at the vehicle before you, you can also unlock the doors conveniently through the app. Please note the vehicle must be located in an area with mobile network coverage.

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Finds your Mercedes whenever and wherever

If someone from the family has borrowed your Mercedes without asking, you'll obviously be keen to know just where they are at any given moment. You can easily find this out: either via smartphone or on the Mercedes-Benz profile. Your vehicle's current GPS coordinates will be relayed for this purpose. The driver will be informed of this tracking and can deactivate the function by phone if they so wish via the Mercedes-Benz Customer Assistance Center. Contact can be made via Info Call or your own mobile phone.

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Everything just as you like it

Did your son with a different taste in music adjust all the radio settings on his last trip? Simply use the Personalisation function so that everything is as you're used to it when you climb in. You can use it to add your individual profile to store the lumbar support and mirror settings, colour settings for the ambient lighting, your favourite radio station and further functions on a permanent basis. You can store these personal settings in your vehicle under "Settings" and call them up at any time. For supreme comfort from the moment you set off – at the push of a button.

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No more unpleasant surprises

You have finally finished the weekly grocery shop, and as usual there's lots going on – when loading up your groceries you notice there's a dent in the bumper of your car. If the culprit didn't leave their address behind, you are now faced with the hassle of organising and paying for the repair yourself. With Theft notification and parking damage detection you will be quicker: A smartphone notification informs you in real time should your vehicle be moved or disturbed. In addition, the Mercedes-Benz App shows the cause of the alarm as well as the level, place and time of the damage. When parking damage is detected, you will also see this information on the media display when you enter the car and you can transmit this to your Mercedes-Benz Partner if you wish.

 

Note on use

Notification by smartphone in conjunction with the Digital Extra "Theft notification and parking damage detection" is not available for cabriolets.

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Let your Mercedes light up the way

It's a familiar predicament: in the dark it can prove impossible to find the vehicle which you parked in a large car park in daylight. The simplest solution: save yourself the trouble of a drawn-out search for your vehicle and have your Mercedes guide you instead. Simply activate the standing lights of your vehicle using the Mercedes-Benz App. Your vehicle will remain locked as you make your way to it. And time-consuming searches for your vehicle are a thing of the past.

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Welcoming you with your own personal feel-good climate

Whether it's hot day or a cold night – depending on your vehicle's scope of equipment, you can use your smartphone to program the climate control system so as to cool down or pre-heat the interior before you get into the vehicle. In the Mercedes-Benz App, you can set up to 3 departure times to the precise minute and choose whether you want to pre-heat your interior with Auxiliary heating/ventilation or activate electric pre-entry climate control for a limited period to cool your Mercedes-Benz down to the desired temperature. For your own personal feel-good climate every time you set off.

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Product information

Category
Safety & Service
Provider
Mercedes-Benz México S. de R.L. de C.V
Note on use
Term: monthly | cancellable on a monthly basis; 12 months; 36 months
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The included Digital Extras "Personalization", "Theft Notification and Parking Damage Detection" require that the corresponding optional equipment is installed in the vehicle.

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  1. How do I use the Digital Extras functions on my smartphone?
    You can use the Digital Extras functions via the Mercedes-Benz App on your smartphone.
    The smartphone app is available from the App Store™ for iOS devices and from the Google Play™ Store for Android devices.

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Our recommendation

Excellence Package

Includes 19 Digital Extras
Free trial month (first order)
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19

Extensive range: use all the Digital Extras that are available for your Mercedes from the Remote, Navigation and GUARD 360° Packages.

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Navigation Package

Always takes the route that's best for you. The faster and safer way to reach your destination, thanks to real-time traffic data.

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Remote Package

Your smartphone – your Mercedes-Benz. Everything under control at all times.

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GUARD 360° Package

A bodyguard for your Mercedes-Benz: extra security, and help with locating it as quickly as possible if it's stolen.

Find out more

Navigation Package

Includes 9 Digital Extras
Free trial month (first order)
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9

Always takes the route that's best for you. The faster and safer way to reach your destination, thanks to real-time traffic data.

Find out more

GUARD 360° Package

Includes 2 Digital Extras
Free trial month (first order)
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2

A bodyguard for your Mercedes-Benz: extra security, and help with locating it as quickly as possible if it's stolen.

Find out more

Standard Digital Extras

The essential digital equipment for your Mercedes – AVAILABLE FREE OF CHARGE.
Remote Retrieval of Vehicle Status

Remote Retrieval of Vehicle Status

Conveniently shows you important vehicle data and the due date for the next service via your smartphone, tablet or desktop.

Maintenance Management

Maintenance Management

Helps to plan better: keeps an overview of upcoming maintenance work and supports you in booking appointments.

Breakdown Management

Breakdown Management

In the event of a breakdown, you receive specific and competent support from Mercedes-Benz.

Accident & Breakdown Mgmt

Accident & Breakdown Mgmt

The trained staff of the Customer Assistance Center will help you in case of an emergency call or breakdown.

Accident Recovery

Accident Recovery

In the event of an accident, you receive specific and competent support from Mercedes-Benz.

Telediagnosis

Telediagnosis

Make precautions easily: informs you at an early stage if worn parts should be replaced.

Mercedes-Benz emergency call system

Mercedes-Benz emergency call system

Automatically initiates an emergency call in the event of an accident and connects you to the Mercedes-Benz emergency call center.

Note: Everything you need for this: Create your Mercedes me ID and link your Mercedes to it, then activate the Digital Extras. Done!

It´s as simple as that

1. Mercedes me ID

1. Mercedes me ID

Simple registration: create your account on the Mercedes-Benz website and pair your Mercedes.

2. Order and enable

2. Order and enable

Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.

3. Use

3. Use

The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.

1. Mercedes me ID

1. Mercedes me ID

Simple registration: create your account on the Mercedes-Benz website and pair your Mercedes.

2. Order and enable

2. Order and enable

Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.

3. Use

3. Use

The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.

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