Everything safely in view

If you forgot to lock your Mercedes-Benz, you can use the Mercedes me App to do so remotely. If you ever lock yourself out of your vehicle or fellow travelers arrive at the vehicle before you, you can also unlock the doors conveniently through the app. Please note the vehicle must be located in an area with mobile network coverage.

Everything just as you like it

Did your son with a different taste in music adjust all the radio settings on his last trip? Simply use the Personalisation function so that everything is as you're used to it when you climb in. You can use it to add your individual profile to store the lumbar support and mirror settings, colour settings for the ambient lighting, your favourite radio station and further functions on a permanent basis. You can store these personal settings in your vehicle under "Settings" and call them up at any time. For supreme comfort from the moment you set off – at the push of a button.

No more unpleasant surprises

You have finally finished the weekly grocery shop, and as usual there's lots going on – when loading up your groceries you notice there's a dent in the bumper of your car. If the culprit didn't leave their address behind, you are now faced with the hassle of organising and paying for the repair yourself. With Theft notification and parking damage detection you will be quicker: A smartphone notification informs you in real time should your vehicle be moved or disturbed. In addition, the Mercedes me App shows the cause of the alarm as well as the level, place and time of the damage. When parking damage is detected, you will also see this information on the media display when you enter the car and you can transmit this to your Mercedes-Benz Partner if you wish.

So you know just where you are

Foreign city, winding streets – you can find yourself asking where you parked and what the quickest way back to your vehicle is. Fortunately, your smartphone knows the answer. Your parked vehicle can be located by app within a radius of 1.5 km. And you can take the most direct route back to your Mercedes straight away.

Leave nothing to chance

Your offspring is off once again on a spontaneous tour in your Mercedes with friends. But you don't want your vehicle to be manoeuvred off in all directions without any restrictions? Then simply define a restricted area by marking it out on your smartphone or on the Mercedes me Portal. As soon as your vehicle leaves or enters this area again, you will be informed.

Finds your Mercedes whenever and wherever

If someone from the family has borrowed your Mercedes without asking, you'll obviously be keen to know just where they are at any given moment. You can easily find this out: either via smartphone or on the Mercedes me Portal. Your vehicle's current GPS coordinates will be relayed for this purpose. The driver will be informed of this tracking and can deactivate the function by phone if they so wish via the Mercedes-Benz Customer Assistance Center. Contact can be made via Info Call or your own mobile phone.

Keep tabs on your Mercedes-Benz

The long-awaited holiday is finally here. You entrust your Mercedes to a valet parking service upon arrival at the airport. You want to be sure your Mercedes is in safe hands, of course. Vehicle Monitoring lets you keep an eye on all your vehicle's movements while you're away. You receive a notification whenever the ignition is switched on or whenever your Mercedes is moved away from its parking space. So that you have everything under control - leaving you free to enjoy the finer things in life while on holiday.

Set safe limits for your vehicle's speed

Shortly after passing his driving test, your youngster is keen to borrow your Mercedes for a weekend outing. You can't accompany him on every trip, but would like to keep a check on his driving style all the same. The Speedfencing service keeps you informed: you can define a speed limit for your vehicle. If your vehicle exceeds this limit, you will be notified immediately about the actually driven speed, the time and the location. This way, you can be sure that anyone borrowing your car abides by agreed rules and drives in a sensible manner.

Let your Mercedes light up the way

It's a familiar predicament: in the dark it can prove impossible to find the vehicle which you parked in a large car park in daylight. The simplest solution: save yourself the trouble of a drawn-out search for your vehicle and have your Mercedes guide you instead. Simply activate the standing lights of your vehicle using the Mercedes me App. Your vehicle will remain locked as you make your way to it. And time-consuming searches for your vehicle are a thing of the past.

"Car sharing is caring" – share your Mercedes contactlessly

Your friends have spontaneously decided to go on a trip? Your family needs to use your Mercedes every now and again? With this upgrade, you'll keep those dear to you mobile – without loads of organising. Thanks to the digital key handover, you can have your Mercedes ready for someone else to borrow at a moment's notice, at any time and from anywhere, and flexibly go about your own business, wherever you may be. The process is easy: simply add a key in the vehicle which is to be used for authentication purposes. To do this, activate the key at the desired time in your Mercedes me App. Once the person has finished using your vehicle, you can deactivate the key on the spot, using the App. The borrower of your vehicle doesn't need to do anything except message or call you before and after.

Note on use

Please note your specific insurance conditions which apply independently of this service. Insuring other drivers and permission to leave a key in the glove compartment are matters you must clarify directly and individually with your insurer. Please only leave a deactivated vehicle key in the vehicle. An activated key which is left in the glove compartment may lead to loss of your insurance coverage.

Takes you directly to the next available parking space

The troublesome search for a parking space – stressful for the driver, avoidable traffic build-up for local residents. The Available Parking Spaces service locates available parking spaces for you in multi-storey car parks and on the street. If you decide on a spot in a multi-storey car park you will receive information such as opening times, prices, payment options and the height limit of the entrance. For parking spaces on the street you will receive information on the size of the parking space and the time that has elapsed since the space became available.

See the weather coming

Get ready for the weather at your destination even during the trip – the Weather map service shows you on the map where it's currently sunny, cloudy or raining. Then just tap on the respective weather symbol for further information about the forecast for that area.

Navigate straight to points of interest at any location

Where is the Skytree in Tokyo? How do you get to the Golden Gate Bridge in San Francisco? Your Mercedes knows the way to all the must-see attractions on your city break. You start the Local Search by voice command ..."Hey Mercedes, take me to the Louvre in Paris" or by entering information via the central controls. Save your search results or start your navigation system right away. This way, you can find any point of interest with ease.

Be prepared for any weather, wherever you go

On your way to the mountains, you plan for a break at an idyllic lake. You’ve packed the swimwear and planned the most beautiful route in advance – now only the weather has to play along. Your Mercedes knows if you can expect sun and pleasant temperatures: MBUX "Weather forecast" shows current weather information and forecasts on the media display. You choose the locations for which weather data is displayed – your current location, your destination and any other location of your choice.

Finds the fastest route to your destination

Live Traffic Information makes precisely this possible: Your route is modified automatically by reference to current traffic information, and you can continue your journey on less congested roads. Your arrival time is updated dynamically so that you know exactly when you will reach your destination. You stay on the move and can make the best possible use of your valuable time.

Safe and anticipatory driving with the aid of information from the connected network

On a trip in the mountains you're suddenly confronted with an icy patch around a bend and only just avoid skidding out of control. Thanks to Car-to-X Communication you can see such hazards coming and react in time. Vehicles equipped with this technology communicate with each other, so that information is relayed to your vehicle and you, in turn, also keep other drivers informed. You are warned by a marking on the navigation map and, where appropriate, by a spoken announcement. This way, you reach your destination safely, and without any unpleasant surprises.

Always on track with the latest map data

You can conveniently update your maps via mobile communication or download from the Mercedes me Portal. In this way, you can always be sure that you will reach your destination via the best route without having to make an appointment at your local dealership.

Your advantages at a glance

With up-to-date navigation maps you will reach your destination quicker and you will be more relaxed, too. And the Online Map Update also makes updating the map data simpler because a visit to the workshop is no longer required. All you need is a Mercedes me user account and a link to Mercedes me connect for your vehicle. Then select a map region on the Mercedes me Portal and the navigation map data will be updated automatically via mobile communication. Otherwise you can update your maps manually, for example if you are planning a trip abroad and would like to update the maps for individual countries or regions. In this case, you can conveniently download the required maps via the Mercedes me Portal and subsequently install it in the vehicle using a USB stick or SD card. Please turn on the ignition to do so.

User note
The vehicle system setting "Automatic Online Update" must be activated for the automatic map update. The map region that contains your country of residence is pre-set on the Mercedes me Portal. Please see the overview of services for information about the availability of services in different countries and model series, and the necessary optional equipment. You will find this in the Terms of Use, in the section "Mercedes me connect - Overview of services".

Although you cannot keep an eye on your Mercedes-Benz at all times, you can rest assured that the necessary steps will be taken as soon as possible in the event of theft. Our third-party provider provides vehicle directly to police. As a result, the investigations may start immediately which can increase the potential of retrieving your vehicle.

Your advantages at a glance

Stolen Vehicle Assistance gives the customer a safe and streamlined way to assist local law enforcement officials in locating and potentially recovering stolen vehicles. After filing a police report on a stolen vehicle, the customer contacts the Customer Assistance Center with the police report case number and some additional details. Stolen Vehicle Assistance helps authorities locate stolen vehicles more quickly, which increases the chance of a successful recovery.

Note on use
Vehicles that cannot be found before the purchase of this service are not covered by the scope of this service.
Please also note your individual insurance terms, which apply independently of this service.

The block button for all keys of your Mercedes

You step out of the house and routinely pat down your pockets. Smartphone, wallet, you've got everything – but where is the car key? Have you misplaced it, or lost it? Or has it even been stolen? The uncertainty makes for an uneasy feeling. Take a breath and deactivate your car key via the Mercedes me App. And once the key has turned up, you can activate it again via the Mercedes me App.

Your advantages at a glance

One click in the Mercedes me App and entering your Mercedes me PIN blocks all your keys and locks your Mercedes. Compatible NFC devices such as the digital vehicle key on the smartphone are also deactivated. The two-stage steering wheel lock provides additional protection. This way you can be sure that nobody moves your Mercedes without you wanting them to.