Excellence Package

Everything safely in view

If you forgot to lock your Mercedes-Benz, you can use the Mercedes-Benz App to do so remotely. If you ever lock yourself out of your vehicle or fellow travelers arrive at the vehicle before you, you can also unlock the doors conveniently through the app. Please note the vehicle must be located in an area with mobile network coverage.

Everything just as you like it

Did your son with a different taste in music adjust all the radio settings on his last trip? Simply use the Personalisation function so that everything is as you're used to it when you climb in. You can use it to add your individual profile to store the lumbar support and mirror settings, colour settings for the ambient lighting, your favourite radio station and further functions on a permanent basis. You can store these personal settings in your vehicle under "Settings" and call them up at any time. For supreme comfort from the moment you set off – at the push of a button.

No more unpleasant surprises

You have finally finished the weekly grocery shop, and as usual there's lots going on – when loading up your groceries you notice there's a dent in the bumper of your car. If the culprit didn't leave their address behind, you are now faced with the hassle of organising and paying for the repair yourself. With Theft notification and parking damage detection you will be quicker: A smartphone notification informs you in real time should your vehicle be moved or disturbed. In addition, the Mercedes-Benz App shows the cause of the alarm as well as the level, place and time of the damage. When parking damage is detected, you will also see this information on the media display when you enter the car and you can transmit this to your Mercedes-Benz Partner if you wish.

Note on use

Notification by smartphone in conjunction with the Digital Extra "Theft notification and parking damage detection" is not available for cabriolets.

So you know just where you are

Foreign city, winding streets – you can find yourself asking where you parked and what the quickest way back to your vehicle is. Fortunately, your smartphone knows the answer. Your parked vehicle can be located by app within a radius of 1.5 km. And you can take the most direct route back to your Mercedes straight away.

Leave nothing to chance

Your offspring is off once again on a spontaneous tour in your Mercedes with friends. Don't want your vehicle roving around in all directions without any restrictions? Then simply define a restricted area by marking it in the Mercedes-Benz App. As soon as your vehicle leaves or enters this area again, you will be informed.

Finds your Mercedes whenever and wherever

If someone from the family has borrowed your Mercedes without asking, you'll obviously be keen to know just where they are at any given moment. You can easily find this out: either via smartphone or on the Mercedes-Benz profile. Your vehicle's current GPS coordinates will be relayed for this purpose. The driver will be informed of this tracking and can deactivate the function by phone if they so wish via the Mercedes-Benz Customer Assistance Center. Contact can be made via Info Call or your own mobile phone.

Let your Mercedes light up the way

It's a familiar predicament: in the dark it can prove impossible to find the vehicle which you parked in a large car park in daylight. The simplest solution: save yourself the trouble of a drawn-out search for your vehicle and have your Mercedes guide you instead. Simply activate the standing lights of your vehicle using the Mercedes-Benz App. Your vehicle will remain locked as you make your way to it. And time-consuming searches for your vehicle are a thing of the past.

Takes you directly to the next available parking space

The troublesome search for a parking space – stressful for the driver, avoidable traffic build-up for local residents. The Available Parking Spaces Digital Extra locates available parking spaces for you in multi-storey car parks and on the street. If you decide on a spot in a multi-storey car park you will receive information such as opening times, prices, payment options and the height limit of the entrance. For parking spaces on the street you will receive information on the size of the parking space and the time that has elapsed since the space became available.

See the weather coming

Get ready for the weather at your destination even during the trip – the Weather map Digital Extra shows you on the map where it's currently sunny, cloudy or raining. Then just tap on the respective weather symbol for further information about the forecast for that area.

Navigate straight to points of interest at any location

Where is the Skytree in Tokyo? How do you get to the Golden Gate Bridge in San Francisco? Your Mercedes knows the way to all the must-see attractions on your city break. You start the Local Search by voice command ..."Hey Mercedes, take me to the Louvre in Paris" or by entering information via the central controls. Save your search results or start your navigation system right away. This way, you can find any point of interest with ease.

Be prepared for any weather, wherever you go

On your way to the mountains, you plan for a break at an idyllic lake. You’ve packed the swimwear and planned the most beautiful route in advance – now only the weather has to play along. Your Mercedes knows if you can expect sun and pleasant temperatures: MBUX "Weather forecast" shows current weather information and forecasts on the media display. You choose the locations for which weather data is displayed – your current location, your destination and any other location of your choice.

Finds the fastest route to your destination

Live Traffic Information makes precisely this possible: Your route is modified automatically by reference to current traffic information, and you can continue your journey on less congested roads. Your arrival time is updated dynamically so that you know exactly when you will reach your destination. You stay on the move and can make the best possible use of your valuable time.

Safe and anticipatory driving with the aid of information from the connected network

On a trip in the mountains you're suddenly confronted with an icy patch around a bend and only just avoid skidding out of control. Thanks to Car-to-X Communication you can see such hazards coming and react in time. Vehicles equipped with this technology communicate with each other, so that information is relayed to your vehicle and you, in turn, also keep other drivers informed. You are warned by a marking on the navigation map and, where appropriate, by a spoken announcement. This way, you reach your destination safely, and without any unpleasant surprises.

Always on track with the latest map data

You can conveniently update your maps via mobile communication or download from the Mercedes-Benz profile. In this way, you can always be sure that you will reach your destination via the best route without having to make an appointment at your local dealership.

Your advantages at a glance

With up-to-date navigation maps you will reach your destination quicker and you will be more relaxed, too. And the Online Map Update also makes updating the map data simpler because a visit to the workshop is no longer required. All you need is a Mercedes-Benz account and a link to Digital Extras for your vehicle. Then select a map region on the Mercedes-Benz profile and the navigation map data will be updated automatically via mobile communication. Otherwise you can update your maps manually, for example if you are planning a trip abroad and would like to update the maps for individual countries or regions. In this case, you can conveniently download the required maps via the Mercedes-Benz profile and subsequently install it in the vehicle using a USB stick or SD card. Please turn on the ignition to do so.

User note
The vehicle system setting "Automatic Online Update" must be activated for the automatic map update. The map region that contains your country of residence is pre-set on the Mercedes-Benz profile.

Although you cannot keep an eye on your Mercedes-Benz at all times, you can rest assured that the necessary steps will be taken as soon as possible in the event of theft. Our third-party provider provides vehicle directly to police. As a result, the investigations may start immediately which can increase the potential of retrieving your vehicle.

Your advantages at a glance

Stolen Vehicle Assistance gives the customer a safe and streamlined way to assist local law enforcement officials in locating and potentially recovering stolen vehicles. After filing a police report on a stolen vehicle, the customer contacts the Customer Assistance Center with the police report case number and some additional details. Stolen Vehicle Assistance helps authorities locate stolen vehicles more quickly, which increases the chance of a successful recovery.

Note on use

Vehicles that cannot be found prior to purchasing this Digital Extra are not included in this Digital Extra. It is also recommended that you store an e-mail address in your Mercedes-Benz account in addition to your mobile phone number. This allows you to report a loss even if your vehicle and smartphone have been stolen.

Being able to locate your vehicle requires an active Mercedes-Benz account, acceptance of the terms of use of Digital Extras, at least one activated Digital Extra in the vehicle as well as activation of the Stolen Vehicle Assistance Digital Extra. An e-mail address and telephone number must also be stored in the Mercedes-Benz account. The tracking of stolen vehicles is an independent Digital Extra of the Vehicle Tracker, which vehicle users can activate or deactivate themselves. The tracking of stolen vehicles on the other hand is started solely by a member of the staff of our third-party provider – in close coordination with police. Searches will be terminated automatically after 30 days if the vehicle does not send a new position for 30 consecutive days. You will not receive any information about the position of your vehicle during the search process from our third-party provider. For your safety, all information about the position of your vehicle will be communicated by our third-party provider to the law enforcement agency, and all your communications regarding the position of your vehicle should be with the law enforcement agency.

The block button for all keys of your Mercedes

You step out of the house and routinely pat down your pockets. Smartphone, wallet, you've got everything – but where is the car key? Have you misplaced it, or lost it? Or has it even been stolen? The uncertainty makes for an uneasy feeling. Take a breath and deactivate your car key via the Mercedes-Benz App. And once the key has turned up, you can activate it again via the Mercedes-Benz App.

Your advantages at a glance

One click in the Mercedes-Benz App and entering your Mercedes me ID PIN blocks all your keys and locks your Mercedes. Compatible NFC devices such as the digital vehicle key on the smartphone are also deactivated. The two-stage steering wheel lock provides additional protection. This way you can be sure that nobody moves your Mercedes without you wanting them to.

Welcoming you with your own personal feel-good climate

Whether it's hot day or a cold night – depending on your vehicle's scope of equipment, you can use your smartphone to program the climate control system so as to cool down or pre-heat the interior before you get into the vehicle. In the Mercedes-Benz App, you can set up to 3 departure times to the precise minute and choose whether you want to pre-heat your interior with Auxiliary heating/ventilation or activate electric pre-entry climate control for a limited period to cool your Mercedes-Benz down to the desired temperature. For your own personal feel-good climate every time you set off.

Real-time data for the best route

Many ways lead to your destination. Your Mercedes-Benz knows the best way to get there. For this purpose, the navigation system is fed with real-time traffic data from the cloud. Should the prevailing conditions alter and a different route become a faster option, alternatives will be presented directly in the navigation system. You can opt for a different route either by simply selecting it in the navigation system or by driving directly along the new route in order to activate it in the system.

More details for more clarity

You like to know in advance what to expect at your destination. Does the nearest rest or service area have nice surroundings? Where exactly is the entrance to the hotel car park? At which building entrance is the best parking spot for an upcoming appointment? A look at the navigation map will tell you.

Your advantages at a glance

To use the Satellite images, simply set the appropriate marker in the navigation settings. The Satellite view will then be superimposed on the standard navigation map. The geodata is provided as normal when calculated routes are displayed. To explore new landscapes, towns or cities from above, you can also move around the map as you please.

Notes on Satellite images

A navigation system and GPS reception are required in the vehicle.