Entertainment Package User Guide
Full information about setting up Entertainment Package can be found in this PDF.
The presented functions are dependent on the particular vehicle model, the individual configuration and the particular market.
Entertainment Package
Includes 5 Digital Extras
Listen to all your favourite stations, songs and playlists in high quality, wherever you happen to be.
Free trial month (first order)
Entertainment Package monthly | cancellable on a monthly basis
At a glance
Whether radio or streaming - this package* fulfils your music wishes, seamlessly integrated into the MBUX multimedia system. Link the streaming providers available for your vehicle with your Mercedes and listen to your favourite stations without interruption, courtesy of Online Radio. You'll also get help signing up for an all-inclusive data package for music streaming with a selected third-party provider. After the conclusion of the data contract (Comfort data volume) you get have the opportunity to enjoy music streaming – without using up your smartphone data volume and at no additional cost.
The usable package scope may vary, depending on your vehicle's equipment.
*To use the Entertainment Package, a separate customer contract with a third-party provider (Comfort data volume) is required. No further costs are incurred. Depending on the generation of your multimedia system, the customer's own data volume (e.g. mobile hotspot) must be used as an alternative to the Comfort data volume.The convenient way to a data contract for your Mercedes-Benz
Data package for using the Entertainment Package. Surf and stream in the car with complete peace of mind – at no extra cost. This works best with the all-inclusive data package, which can be very easily arranged with our chosen third-party provider. Once you have registered, you can use music streaming in your Mercedes-Benz at any time. You will not incur any further costs as a result of this registration and the supplementary contract involved.
The data contract with the third-party provider ends automatically as soon as your term for the Entertainment Package ends.
Video instructions for activating your Comfort data volume. . You can find video instructions on how to activate your Comfort data volume here.
Terms of use of the third-party provider. You can find the terms of use of the third-party provider here.
Note on use
The data volume is intended exclusively for use in your Mercedes-Benz. With this data contract with a selected third-party provider, you can enjoy the services of the Entertainment Package without for example consuming the data volume of your smartphone contract.
Stream your favourite music in your Mercedes-Benz
Thanks to streaming, your favourite songs are always available – now also directly via the MBUX multimedia system. Through your respective music streaming provider* you can listen to your playlists and access the entire music catalogue. Operation is perfectly integrated into the familiar environment of your Mercedes-Benz. The MBUX Voice Assistant is particularly easy to control: "Hey Mercedes, play the latest hits!"
*To use the Digital Extra, a corresponding account with the respective streaming provider must be available.Radio enjoyment with extras for music fans
Who's singing that great song that's playing on the radio right now? Your Mercedes-Benz will tell you, even if there is no announcement*
*Artists and titles are recognised using information provided by an external third-party provider.Continue listening without interruption – even outside the reception area
An exciting report is currently running and you are dying to know what happens next. Thanks to IP station tracking, you can listen to the same station for as long as you want, even on longer journeys through different transmission areas. Even if the radio reception is lost from time to time, the broadcast continues.
Radio stations and podcasts from all over the world in your Mercedes-Benz
Good music makes every journey more enjoyable. All the more so when it suits your taste exactly. Whether pop, hip hop or the hits of the '80s: Your Mercedes-Benz has access to over 100,000 radio stations worldwide and more than 4000 podcasts. Select your programme based on stations, music genres, categories such as sports or talk, and languages, and save your favourites. The latest generation of MBUX fulfils your music wishes with a simple announcement: "Hey Mercedes, play Classic Rock!"
Product information
Entertainment Package User Guide
Full information about setting up your Streaming Stick for rear entertainment can be found in this PDF.
- Category
- Infotainment
- Provider
- Mercedes-Benz Portugal, S.A.
- Note on use
- Term: 12 months; 36 months; monthly | cancellable on a monthly basis
To use the streaming services, a corresponding account must be available with the respective streaming provider. In addition, the conclusion of a separate customer-specific contract with a third-party provider (Comfort data volume) is required.
Use of Radio Service Following and Augmented Radio Information requires activation of the vehicle's Hard-disc navigation system.
A personal Mercedes me ID and agreement to the terms of use for Mercedes-Benz Digital Extras are required to use Digital Extras. In addition, the respective vehicle must be linked to the Mercedes-Benz user account. After the initial term has expired, the Digital Extras can be renewed for a fee, provided they are still offered for the respective vehicle at that time. Digital Extras can be activated for the first time within 1 year of initial registration or commissioning by the customer, whichever comes first.
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What is the Comfort data volume?
The Comfort data volume is part of the Entertainment Package and is provided by a selected third-party provider. The data volume is intended exclusively for use in your Mercedes-Benz. After registering and activating the free data package with the third-party provider, you can use the Digital Extras of the Entertainment Package without using your private smartphone data volume or purchasing additional data volume. -
What are the advantages of the Comfort data volume?
The Comfort data volume is your free all-round carefree data package. The data volume can be used for all Digital Extras of the Entertainment Package (music streaming, Internet Radio, video streaming, apps), as well as for using the browser in the vehicle and as a hotspot. The Comfort data volume is currently available in 30 EU countries and enables cross-border surfing and streaming within our partner's roaming network. The quality of the connection depends on the availability or quality of the mobile phone network. -
How do I activate my Comfort data volume?
The Comfort data volume is activated within a few minutes via the Mercedes-Benz App. Open the menu in the Mercedes-Benz App and navigate to "Manage services". In the "Infotainment" category, navigate to the "Comfort data volume" service and select "Activate now". Follow the steps on our partner's website and take out the free data plan. Your data volume should be available within a short time. Depending on the market, additional verification by credit card or on-site with our partner may be required.
You can find video instructions on how to activate your Comfort data volume here. -
Is the data volume free of charge?
The Comfort data volume is part of the Entertainment Package and is not associated with any additional costs. -
Why do I need an additional contract with a third-party provider?
Due to legal requirements, the Comfort data volume within the Entertainment Package is provided by a third party. This requires the conclusion of a no-cost contract for the data volume with our partner. -
Can I use my Comfort data volume in other countries as well?
The Comfort data volume is currently available in 30 EU countries. When you cross a border, the Comfort data volume will continue to work as long as you are in one of our partner's roaming networks.
Our recommendation
Standard Digital Extras
The essential digital equipment for your Mercedes – AVAILABLE FREE OF CHARGE.
Remote Retrieval of Vehicle Status
Conveniently shows you important vehicle data and the due date for the next service via your smartphone, tablet PC or desktop.
Maintenance Management
The vehicle sends the recognised maintenance requirement to the preferred Mercedes-Benz service partner so that they have the opportunity to inform you.
Telediagnosis
This Digital Extra can deliver early messages about the status and the need to replace parts or fluids.
Breakdown Management
Help at the touch of a button: contacts the Customer Assistance Center in the event of a breakdown, which will find the nearest Service Partner for you.
Accident & Breakdown Mgmt
Whether it's an accident or a breakdown, you will receive targeted and expert support from Mercedes-Benz.
Accident Recovery
Help at the touch of a button: contacts the Customer Assistance Center after an emergency call for fast and effective support.
Remote vehicle diagnostics
This Digital Extra enables your service partner or our customer centre to check the vehicle status as and when required.
Software updates
Keeps the software up to date in your Mercedes via online update.
ECO display
Your personal coach for anticipatory driving: Analyses your driving style on request and gives tips for optimising consumption.
Maintenance Management
The vehicle sends the recognised maintenance requirement to the preferred Mercedes-Benz service partner so that they have the opportunity to inform you.
Mercedes-Benz emergency call system
Automatically initiates an emergency call in the event of an accident and connects you to the Mercedes-Benz emergency call centre.
Display and search for special destinations
Helps you to easily find specific points of interest on the map and sends them to your navigation system.
Individual recommendations
For an optimised user experience: Provides individual recommendations and tips for use of Digital Extras and vehicle functions on the basis of vehicle and user data. Further information on data processing is available in the data protection information for Digital Extras.
Parking for app
Park in complete comfort – be it in a multi-storey car park or on the road. The Mercedes-Benz App finds you the right parking space and additionally allows you to pay cashlessly when parked on public roads in many European countries.
Plug & Charge
Charging can be so simple: Connect the plug and the charging process starts automatically at supported stations. In order to be able to use this Digital Extra, please activate Mercedes me Charge.
Mercedes me Charge
Simple, sustainable charging with maximum cost transparency – wherever you are.
Global Search
Search simply, find everything: Search for terms via the multimedia system and start functions directly out of the list of results.
GPS-based online information for driving functions
Help us further develop our Digital Extras by agreeing to share specific vehicle data.
Mercedes-Benz Eco Coach
For your Mercedes with electric or plug-in hybrid drive: Get tips and collect points with the Mercedes-Benz Eco Coach.
MBUX Voice Assistant
Turns your Mercedes into a personal assistant, which understands you in everyday language.
Digital Assistants
Control selected Digital Extras in your vehicle from the comfort of your home using your voice assistant.
Note: Everything you need for this: Create your Mercedes me ID and link your Mercedes to it, then activate the Digital Extras. Done!
It´s as simple as that
3. Use
The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.
1. Mercedes me ID
Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.
2. Order and enable
Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.
3. Use
The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.
1. Mercedes me ID
Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.
2. Order and enable
Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.