Remote Package

At a glance

Your smartphone is always with you – an indispensable tool for organising day-to-day life. Preferably state of the art, just like the link to your Mercedes. Lock the doors, open the windows or check the fuel level? All just a flick of a finger away.

The usable package scope may vary, depending on your vehicle's equipment.

Everything safely in view.

On landing in your holiday paradise, you have a nagging doubt about whether you have locked your vehicle at the airport back home. If you forgot to do so, you can lock it now from anywhere in the world via smartphone thanks to the Mercedes me App. And if you ever lock yourself out of your Mercedes or fellow travellers arrive at the vehicle before you, you can also unlock the doors conveniently by app.

Everything just as you like it.

Did your son with a different taste in music adjust all the radio settings on his last trip? Simply use the Personalisation function so that everything is as you're used to it when you climb in. You can use it to add your individual profile to store the lumbar support and mirror settings, colour settings for the ambient lighting, your favourite radio station and further functions on a permanent basis. You can store these personal settings in your vehicle under "Settings" and call them up at any time. For supreme comfort from the moment you set off – at the push of a button.

For a good interior climate before you board your vehicle.

Spent all day at the beach with the car in the blazing sunshine? If your car with a petrol or diesel engine has a stationary heater on board, this will provide for a pleasant temperature inside your vehicle courtesy of the pre-programmed ventilation option. In the winter months you can use this function to pre-heat your Mercedes from your breakfast table. So you can be sure the car windows will be free of ice by the time you leave the house.

No more unpleasant surprises.

You have finally finished the weekly grocery shop, and as usual there's lots going on – when loading up your groceries you notice there's a dent in the bumper of your car. If the culprit didn't leave their address behind, you are now faced with the hassle of organising and paying for the repair yourself. With Theft notification and parking damage detection you will be quicker: A smartphone notification informs you in real time should your vehicle be moved or disturbed. In addition, the Mercedes me App shows the cause of the alarm as well as the level, place and time of the damage. When parking damage is detected, you will also see this information on the media display when you enter the car and you can transmit this to your Mercedes-Benz Partner if you wish.

Ready for any change in the weather.

You arrive at the office in the morning in heavy rain, but later the sun comes out. To prevent your Mercedes parked outside from getting too hot inside by the time you finish work, you can raise the sliding sunroof by remote control. A tap on a button in the Mercedes me App is all it takes – even if you are not near your car. And should it start to rain again, the sliding sunroof will close automatically to keep the interior safe and dry.

Fresh air at the push of a button.

The sunniest of weather can sometimes be a challenge, as you can't always find a parking space in the shade. Provide for a pleasant climate inside your Mercedes before you set off again. Using the Mercedes me App, you can open the windows and freshen up the interior by remote control while you are on the way to your vehicle. Should it suddenly begin to rain, the windows will close again automatically.

So you know just where you are.

Foreign city, winding streets – you can find yourself asking where you parked and what the quickest way back to your vehicle is. Fortunately, your smartphone knows the answer. Your parked vehicle can be located by app within a radius of 1.5 km. And you can take the most direct route back to your Mercedes straight away.

Leave nothing to chance.

Your offspring is off once again on a spontaneous tour in your Mercedes with friends. But you don't want your vehicle to be manoeuvred off in all directions without any restrictions? Then simply define a restricted area by marking it out on your smartphone or on the Mercedes me Portal. As soon as your vehicle leaves or enters this area again, you will be informed.

Finds your Mercedes whenever and wherever.

If someone from the family has borrowed your Mercedes without asking, you'll obviously be keen to know just where they are at any given moment. You can easily find this out: either via smartphone or on the Mercedes me Portal. Your vehicle's current GPS coordinates will be relayed for this purpose. The driver will be informed of this tracking and can deactivate the function by phone if they so wish via the Mercedes-Benz Customer Assistance Center. Contact can be made via Info Call or your own mobile phone.

To prevent your Mercedes from going astray.

The long-awaited holiday is finally here. You entrust your Mercedes to a valet parking service upon arrival at the airport. You want to be sure your Mercedes is in safe hands, of course. Vehicle Monitoring lets you keep an eye on all your vehicle's movements while you're away. You receive a notification whenever the ignition is switched on or whenever your Mercedes is moved away from its parking space. So that you have everything under control - leaving you free to enjoy the finer things in life while on holiday.

Let your Mercedes light up the way.

It's a familiar predicament: in the dark it can prove impossible to find the vehicle which you parked in a large car park in daylight. The simplest solution: save yourself the trouble of a drawn-out search for your vehicle and have your Mercedes guide you instead. Just activate your vehicle's hazard warning lamps and horn in the Mercedes me App. Your vehicle will remain locked as you make your way to it. And time-consuming searches for your vehicle are a thing of the past.

Product information

Category
Safety and Service
Provider
Mercedes-Benz South Africa Limited
Note on use
Licence term limited
Item number
QEV111AIYQIY

The included services “Personalisation”, “Programming of Auxiliary heating/ventilation”, “Theft notification and parking damage detection” and “Remote Window Control” require that the corresponding optional equipment is installed in the vehicle.

Notification by smartphone in conjunction with the service "Theft notification and parking damage detection" is not available for cabriolets.

How do I use the Mercedes me connect functions on my smartphone?
You can use the Mercedes me connect functions via the Mercedes me App on your smartphone.
The smartphone app is available from the App Store™ for iOS devices and from the Google Play™ Store for Android devices.