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Home Remote Package
Remote Package

The presented functions are dependent on the particular vehicle model, the individual configuration and the particular market.

Remote Package

Includes 9 Digital Extras
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9

Your smartphone – your Mercedes. Everything under control at all times.

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Runtime:
Free trial month (first order)
Remote Packagemonthly | cancellable on a monthly basis

At a glance

Your smartphone is always with you – an indispensable tool for organising day-to-day life. Preferably state of the art, just like the link to your Mercedes. Lock the doors, open the windows or check the fuel level? All just a flick of a finger away.

The usable package scope may vary, depending on your vehicle's equipment.

So you know just where you are

Foreign city, winding streets – you can find yourself asking where you parked and what the quickest way back to your vehicle is. Fortunately, your smartphone knows the answer. Your parked vehicle can be located by the app within a radius of 1.5 km, providing you with the quickest route back to your Mercedes straight away.

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Leave nothing to chance

Your offspring is off once again on a spontaneous tour in your Mercedes with friends. Don't want your vehicle roving around in all directions without any restrictions? Then simply define a restricted area by marking it in the Mercedes-Benz App. As soon as your vehicle leaves or enters this area again, you will be informed.

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Everything safely in view

If you forgot to lock your Mercedes-Benz, you can use the Mercedes-Benz App to do so remotely. If you ever lock yourself out of your vehicle or fellow travelers arrive at the vehicle before you, you can also unlock the doors conveniently through the app. Please note the vehicle must be located in an area with mobile network coverage.

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Finds your Mercedes whenever and wherever

If someone from the family has borrowed your Mercedes without asking, you'll obviously be keen to know just where they are at any given moment. You can easily find this out: either via smartphone or on the Mercedes-Benz profile. Your vehicle's current GPS coordinates will be relayed for this purpose. The driver will be informed of this tracking and can deactivate the function by phone if they wish via the Mercedes-Benz Customer Assistance Center. Contact can be made via Info Call or on your own mobile phone.

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No more unpleasant surprises

A smartphone notification informs you in real time should your vehicle be moved or disturbed. In addition, the Mercedes-Benz App shows the cause of the alarm as well as the level, place and time of the damage. When potential parking damage is detected, you will also see this information on the multimedia display when you enter the vehicle.

 

Note on use

Notification by smartphone in conjunction with the Digital Extra "Theft notification and parking damage detection" is not available for cabriolets.

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Ready for any change in the weather

You arrive at the office in the morning in heavy rain, but later the sun comes out. To prevent your Mercedes parked outside from getting too hot inside by the time you finish work, you can raise the sliding sunroof by remote control. A tap on a button in the Mercedes-Benz App is all it takes – even if you are not near your car. And should it start to rain again, the sliding sunroof will close automatically to keep the interior safe and dry.

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Let your Mercedes light up the way

It's a familiar predicament: in the dark it can prove impossible to find the vehicle which you parked in a large car park in daylight. The simplest solution: save yourself the trouble and have your Mercedes guide you instead. Just activate your vehicle's hazard warning lamps and horn in the Mercedes-Benz App. Your vehicle will remain locked as you make your way to it.

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Fresh air at the push of a button

The sunniest of weather can sometimes be a challenge, as you can't always find a parking space in the shade. Provide for a pleasant climate inside your Mercedes before you set off again. Using the Mercedes-Benz App, you can open the windows and freshen up the interior by remote control while you are on the way to your vehicle. Should it suddenly begin to rain, the windows will close again automatically.

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Welcoming you with your own personal feel-good climate

Whether it's a hot day or a cold night – depending on your vehicle's model and equipment level, you can use your smartphone to program the climate control system so as to cool down or pre-heat the interior before you get into the vehicle. In the Mercedes-Benz App, you can set up to 3 departure times to the precise minute and choose whether you want to pre-heat your interior with Auxiliary heating/ventilation or activate electric pre-entry climate control for a limited period of your choice to cool your Mercedes-Benz down to the desired temperature. For your own personal feel-good climate every time you set off.

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Product information

Category
Safety and Service
Provider
Mercedes-Benz Australia/Pacific Pty Ltd
Note on use
Term: monthly | cancellable on a monthly basis; 12 months; 36 months
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The included Digital Extras "Personalisation", "Theft notification and parking damage detection" and "Remote Window Control" require that the corresponding optional equipment is installed in the vehicle.

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How do I use the Digital Extras functions on my smartphone?
You can use the Digital Extras functions via the Mercedes-Benz App on your smartphone.
The smartphone app is available from the App Store™ for iOS devices and from the Google Play™ Store for Android devices.

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Our recommendation

Excellence Package

Includes 20 Digital Extras
Free trial month (first order)
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20

Extensive range: use all the Digital Extras that are available for your Mercedes from the Remote, Navigation and GUARD 360° Packages.

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Remote Package

Your smartphone – your Mercedes. Everything under control at all times.

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GUARD 360° Package

A bodyguard for your Mercedes: extra security, and help with locating it as quickly as possible if it's stolen.

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Navigation Package

Always takes the route that's best for you. The faster and safer way to reach your destination, thanks to real-time traffic data.

Find out more

Navigation Package

Includes 9 Digital Extras
Free trial month (first order)
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9

Always takes the route that's best for you. The faster and safer way to reach your destination, thanks to real-time traffic data.

Find out more

GUARD 360° Package

Includes 2 Digital Extras
Free trial month (first order)
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2

A bodyguard for your Mercedes: extra security, and help with locating it as quickly as possible if it's stolen.

Find out more

Standard Digital Extras

The essential digital equipment for your Mercedes – AVAILABLE FREE OF CHARGE.
Remote Retrieval of Vehicle Status

Remote Retrieval of Vehicle Status

Conveniently shows you important vehicle data and the due date for the next service via your smartphone.

Mercedes-Benz emergency call system

Mercedes-Benz emergency call system

Reliable whenever called upon - because now there is no time to lose: In the event of an accident resulting in airbag deployment, an emergency call is initiated automatically to connect you directly to the Mercedes-Benz emergency call centre. The system also sends important vehicle position data so that you can receive fast assistance.

Accident & Breakdown Mgmt

Accident & Breakdown Mgmt

Whether it's an accident or a breakdown, you will receive targeted and expert support from Mercedes-Benz.

Telediagnosis

Telediagnosis

This Digital Extra can deliver early messages about the status and the need to replace parts or fluids.

Breakdown Management

Breakdown Management

In the event of a breakdown, you receive specific and competent support from Mercedes-Benz.

Accident Recovery

Accident Recovery

In the event of an accident, you receive specific and competent support from Mercedes-Benz.

Maintenance Management

Maintenance Management

The vehicle sends the recognised maintenance requirement to the preferred Mercedes-Benz service partner so that they have the opportunity to inform you.

Note: Everything you need for this: Create your Mercedes me ID and link your Mercedes to it, then activate the Digital Extras. Done!

It´s as simple as that

1. Mercedes me ID

1. Mercedes me ID

Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.

2. Order and enable

2. Order and enable

Shop at your convenience: order Digital Extras available for your Mercedes. These Digital Extras are then activated automatically and the invoice amount is debited using your preferred payment method.

3. Use

3. Use

The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.

1. Mercedes me ID

1. Mercedes me ID

Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.

2. Order and enable

2. Order and enable

Shop at your convenience: order Digital Extras available for your Mercedes. These Digital Extras are then activated automatically and the invoice amount is debited using your preferred payment method.

3. Use

3. Use

The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.

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