Private customers
Business customers
Remote Package

The presented functions are dependent on the particular vehicle model, the individual configuration and the particular market.

Remote Package

Includes 13 Digital Extras

Your smartphone – your Mercedes. Everything under control at all times.

Free trial month (first order)
Remote Package monthly | cancellable on a monthly basis

At a glance

Your smartphone is always with you – an indispensable tool for organising day-to-day life. Preferably state of the art, just like the link to your Mercedes. Lock the doors, open the windows or check the fuel level? All just a flick of a finger away.

Due to shutdown of the 2G and 3G network by the telecommunications providers, this Digital Extra is no longer available for vehicles with internet access via 2G and 3G.

The usable package scope may vary, depending on your vehicle's equipment.

Everything safely in view

On landing in your holiday paradise, you have a nagging doubt about whether you have locked your vehicle at the airport back home. If you forgot to do so, you can lock it now from anywhere in the world via smartphone thanks to the Mercedes-Benz App. And if you ever lock yourself out of your Mercedes or fellow travellers arrive at the vehicle before you, you can also unlock the doors conveniently by app.

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Everything just as you like it

Did your son with a different taste in music adjust all the radio settings on his last trip? Simply use the Personalisation function so that everything is as you're used to it when you climb in. You can use it to add your individual profile to store the lumbar support and mirror settings, colour settings for the ambient lighting, your favourite radio station and further functions on a permanent basis. You can store these personal settings in your vehicle under "Settings" and call them up at any time. For supreme comfort from the moment you set off – at the push of a button.

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Welcoming you with a pleasant climate

Whether it's a hot summer's day or an icy winter morning, you'll be welcomed by pleasant temperatures when you get into your Mercedes-Benz. Simply program the climate control for your desired departure time: You can set up to 3 departure times to the precise minute in the Mercedes-Benz App – your Mercedes-Benz will activate the Auxiliary heating/ventilation automatically at the appropriate time.

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No more unpleasant surprises

You have finally finished the weekly grocery shop, and as usual there's lots going on – when loading up your groceries you notice there's a dent in the bumper of your car. If the culprit didn't leave their address behind, you are now faced with the hassle of organising and paying for the repair yourself. With Theft notification and parking damage detection you will be quicker: A smartphone notification informs you in real time should your vehicle be moved or disturbed. In addition, the Mercedes-Benz App shows the cause of the alarm as well as the level, place and time of the damage. When parking damage is detected, you will also see this information on the media display when you enter the car and you can transmit this to your Mercedes-Benz Partner if you wish.

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Ready for any change in the weather

You arrive at the office in the morning in heavy rain, but later the sun comes out. To prevent your Mercedes parked outside from getting too hot inside by the time you finish work, you can raise the sliding sunroof by remote control. A tap on a button in the Mercedes-Benz App is all it takes – even if you are not near your car. And should it start to rain again, the sliding sunroof will close automatically to keep the interior safe and dry.

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Fresh air at the push of a button

The sunniest of weather can sometimes be a challenge, as you can't always find a parking space in the shade. Provide for a pleasant climate inside your Mercedes before you set off again. Using the Mercedes-Benz App, you can open the windows and freshen up the interior by remote control while you are on the way to your vehicle. Should it suddenly begin to rain, the windows will close again automatically.

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So you know just where you are

Foreign city, winding streets – you can find yourself asking where you parked and what the quickest way back to your vehicle is. Fortunately, your smartphone knows the answer. Your parked vehicle can be located by app within a radius of 1.5 km. And you can take the most direct route back to your Mercedes straight away.

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Leave nothing to chance

Your offspring is off once again on a spontaneous tour in your Mercedes with friends. Don't want your vehicle roving around in all directions without any restrictions? Then simply define a restricted area by marking it out on your smartphone or on the Mercedes-Benz profile. As soon as your vehicle leaves or enters this area again, you will be informed.

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Finds your Mercedes whenever and wherever

If someone from the family has borrowed your Mercedes without asking, you'll obviously be keen to know just where they are at any given moment. You can easily find this out: either via smartphone or on the Mercedes-Benz profile. Your vehicle's current GPS coordinates will be relayed for this purpose. The driver will be informed of this tracking and can deactivate the function by phone if they so wish via the Mercedes-Benz Customer Assistance Center. Contact can be made via Info Call or your own mobile phone.

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To prevent your Mercedes from going astray

The long-awaited holiday is finally here. You entrust your Mercedes to a valet parking service upon arrival at the airport. You want to be sure your Mercedes is in safe hands, of course. Vehicle Monitoring lets you keep an eye on all your vehicle's movements while you're away. You receive a notification whenever the ignition is switched on or whenever your Mercedes is moved away from its parking space. So that you have everything under control - leaving you free to enjoy the finer things in life while on holiday.

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Let your Mercedes light up the way

It's a familiar predicament: in the dark it can prove impossible to find the vehicle which you parked in a large car park in daylight. The simplest solution: save yourself the trouble of a drawn-out search for your vehicle and have your Mercedes guide you instead. Simply activate the standing lights of your vehicle using the Mercedes-Benz App. Your vehicle will remain locked as you make your way to it. And time-consuming searches for your vehicle are a thing of the past.

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"Car sharing is caring" – share your Mercedes contactlessly

Your friends have spontaneously decided to go on a trip? Your family needs to use your Mercedes every now and again? With this upgrade, you'll keep those dear to you mobile – without loads of organising. Thanks to the digital key handover, you can have your Mercedes ready for someone else to borrow at a moment's notice, at any time and from anywhere, and flexibly go about your own business, wherever you may be. The process is easy: simply add a key in the vehicle which is to be used for authentication purposes. To do this, activate the key at the desired time in your Mercedes-Benz App. Once the person has finished using your vehicle, you can deactivate the key on the spot, using the App. The borrower of your vehicle doesn't need to do anything except message or call you before and after.

 

Note on use

Please note your specific insurance conditions which apply independently of this Digital Extra. Insuring other drivers and permission to leave a key in the glove compartment are matters you must clarify directly and individually with your insurer. Please only leave a deactivated vehicle key in the vehicle. An activated key which is left in the glove compartment may lead to loss of your insurance coverage.

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Welcoming you with your own personal feel-good climate

Whether it's hot day or a cold night – depending on your vehicle's scope of equipment, you can use your smartphone to program the climate control system so as to cool down or pre-heat the interior before you get into the vehicle.In the Mercedes-Benz App, you can set up to 3 departure times to the precise minute and choose whether you want to pre-heat your interior with Auxiliary heating/ventilation or activate electric pre-entry climate control for a limited period to cool your Mercedes-Benz down to the desired temperature . For your own personal feel-good climate every time you set off.

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Product information

Category
Safety and Service
Provider
Mercedes-Benz UK Limited
Note on use
Term: monthly | cancellable on a monthly basis; 12 months; 36 months
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The included Digital Extras "Personalisation", "Programming of Auxiliary heating/ventilation", "Theft notification and parking damage detection", "Remote Window Control", "Remote Control, Beginner Driver Mode" and "Remote Control, Valet Service Mode" require that the corresponding optional equipment is installed in the vehicle.

Notification by smartphone in conjunction with the Digital Extra "Theft notification and parking damage detection" is not available for cabriolets.

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  1. How do I use the Digital Extras functions on my smartphone?
    You can use the Digital Extras functions via the Mercedes-Benz App on your smartphone.
    The smartphone app is available from the App Store™ for iOS devices and from the Google Play™ Store for Android devices.

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  3. Shutdown of 2G and 3G network by telecommunications providers
    Due to shutdown of the 2G and 3G network by the telecommunications providers, this Digital Extra is no longer available for vehicles with internet access via 2G and 3G.
    Further information on shutdown of the network is to be found here.

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Your smartphone – your Mercedes. Everything under control at all times.

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