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Home Remote & Navigation Services
Remote & Navigation Services

The presented functions are dependent on the particular vehicle model, the individual configuration and the particular market.

Remote & Navigation Services

Includes 2 Digital Extras
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2

All you need to make electric driving and charging more simple and convenient – anywhere and at any time.

Check availability
Runtime:
Free trial month (first order)
Remote & Navigation Servicesmonthly | cancellable on a monthly basis

At a glance

  • See current electrical range at a glance on the map
  • Call up charging status and program pre-entry climate control
  • Know and navigate to charging stations near your vehicle

The usable package scope may vary, depending on your vehicle's equipment.

Due to shutdown of the 2G and 3G network by the telecommunications providers, this Digital Extra is no longer available for vehicles with internet access via 2G and 3G.

Know the current range in any direction at all times

You would like to drive your Mercedes-Benz with EQ Technology with greater foresight? Check where to charge your vehicle within your electrical range at a glance. The current electrical range as well as nearby charging stations are displayed on the map. This dynamic range calculation allows for more eco friendly and reliable driving.

 

Note on use

Please note that, for vehicles with KOM or Hermes-1 communication module, the Vehicle Tracker Digital Extra must be active in order to use the Range on Map Digital Extra.

Please note that you may not be able to charge your vehicle at some of the charging stations displayed.

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All charged up and with a pleasant interior temperature just when you need it

You've just finished a workout and are planning to meet up with friends later on. With Programming of charging settings and Pre-Entry Climate Control, your Mercedes-Benz with EQ technology is always ready when you are. You can enter your departure time and your desired interior temperature conveniently via the Mercedes-Benz App and prepare for the evening in the most relaxed of moods. When it's time to go, the interior of your Mercedes will be duly cooled to a pleasant temperature in the summer or warmed up in the winter. Icy windows are a thing of the past. The required energy is supplied by the charging facility, ensuring you can use as much battery charge as possible for your range. You can also be sure you will have the desired state of charge at the time of departure. You can check the current state of charge and range at any time via the Mercedes-Benz App.

Note on use

Please note that you may not be able to charge your vehicle at some of the charging stations displayed.

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Product information

Category
Charging
Provider
Mercedes-Benz Italia S.p.A.
Note on use
Term: 12 months; monthly | cancellable on a monthly basis
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The included Digital Extra "Charging settings and Pre-Entry Climate Control" requires the corresponding optional extras to be installed in the vehicle.

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  1. How do I use the Digital Extras functions on my smartphone?
    You can use the Digital Extras functions via the Mercedes-Benz App on your smartphone.
    The smartphone app is available from the App Store™ for iOS devices and from the Google Play™ Store for Android devices.

  2. Shutdown of 2G and 3G network by telecommunications providers
    Due to shutdown of the 2G and 3G network by the telecommunications providers, this Digital Extra is no longer available for vehicles with internet access via 2G and 3G.
    Further information on shutdown of the network is to be found here.

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Our recommendation

Mercedes-Benz Connect Package

Includes 26 Digital Extras
Free trial month (first order)
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26

Extensive range: use all the Digital Extras that are available for your Mercedes from the Remote, Navigation and GUARD 360° Packages.

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GUARD 360° Package

A bodyguard for your Mercedes: extra security, and help with locating it as quickly as possible if it's stolen.

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Remote Package

Your smartphone – your Mercedes. Everything under control at all times.

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Navigation Package

Always takes the route that's best for you. The faster and safer way to reach your destination, thanks to real-time traffic data.

Find out more

Standard Digital Extras

The essential digital equipment for your Mercedes – AVAILABLE FREE OF CHARGE.
Remote Retrieval of Vehicle Status

Remote Retrieval of Vehicle Status

Conveniently shows you important vehicle data and the due date for the next service via your smartphone, tablet PC or desktop.

Maintenance Management

Maintenance Management

The vehicle sends the recognised maintenance requirement to the preferred Mercedes-Benz service partner so that they have the opportunity to inform you.

Telediagnosis

Telediagnosis

This Digital Extra can deliver early messages about the status and the need to replace parts or fluids.

Breakdown Management

Breakdown Management

In the event of a breakdown, you receive specific and competent support from Mercedes-Benz.

Accident & Breakdown Mgmt

Accident & Breakdown Mgmt

Whether it's an accident or a breakdown, you will receive targeted and expert support from Mercedes-Benz.

Accident Recovery

Accident Recovery

In the event of an accident, you receive specific and competent support from Mercedes-Benz.

Remote vehicle diagnostics

Remote vehicle diagnostics

This Digital Extra enables your service partner or our customer centre to check the vehicle status as and when required.

Software updates

Software updates

Keeps the software up to date in your Mercedes via online update.

ECO display

ECO display

Your personal coach for anticipatory driving: Analyses your driving style on request and gives tips for optimising consumption.

Maintenance Management

Maintenance Management

The vehicle sends the recognised maintenance requirement to the preferred Mercedes-Benz service partner so that they have the opportunity to inform you.

Mercedes-Benz emergency call system

Mercedes-Benz emergency call system

Automatically initiates an emergency call in the event of an accident and connects you to the Mercedes-Benz emergency call centre.

Individual recommendations

Individual recommendations

For an optimised user experience: Provides individual recommendations and tips for use of Digital Extras and vehicle functions on the basis of vehicle and user data. Further information on data processing is available in the data protection information for Digital Extras.

Plug & Charge

Plug & Charge

Charging can be so simple: Connect the plug and the charging process starts automatically at supported stations. In order to be able to use this Digital Extra, please activate MB.CHARGE Public.

MB.CHARGE Public

MB.CHARGE Public

Simple, sustainable charging with maximum cost transparency – wherever you are.

Global Search

Global Search

Search simply, find everything: Search for terms via the multimedia system and start functions directly out of the list of results.

GPS-based online information for driving functions

GPS-based online information for driving functions

Help us further develop our Digital Extras by agreeing to share specific vehicle data.

Mercedes-Benz Eco Coach

Mercedes-Benz Eco Coach

For your Mercedes with electric or plug-in hybrid drive: Get tips and collect points with the Mercedes-Benz Eco Coach.

MBUX Voice Assistant

MBUX Voice Assistant

Turns your Mercedes into a personal assistant, which understands you in everyday language.

Digital Assistants

Digital Assistants

Control selected Digital Extras in your vehicle from the comfort of your home using your voice assistant.

Note: Everything you need for this: Create your Mercedes me ID and link your Mercedes to it, then activate the Digital Extras. Done!

It´s as simple as that

1. Mercedes me ID

1. Mercedes me ID

Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.

2. Order and enable

2. Order and enable

Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.

3. Use

3. Use

The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.

1. Mercedes me ID

1. Mercedes me ID

Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.

2. Order and enable

2. Order and enable

Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.

3. Use

3. Use

The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.

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