Full information about setting up In-Car Office can be found in this PDF.
The presented functions are dependent on the particular vehicle model, the individual configuration and the particular market.
Mercedes-Benz Connect Package
Use the full potential of your Mercedes-Benz: Digital Extras for access, operation, entertainment & personalisation.
At a glance
Enrich the driving experience with your Mercedes-Benz in a variety of ways with our Digital Extras. With this package you get a whole range of practical and fun features: personalise your vehicle, control vehicle functions remotely via smartphone, stream* your favourite music and stay up to date with the Digital Extras available to you. The exact scope of services of the Digital Extras included in the package may differ depending on the vehicle and the available equipment.
*To use the Digital Extra, the customer must have a corresponding separate account of their own with the respective streaming provider. In addition, the conclusion of a data contract for Comfort data volume for third parties is necessary.Continue listening without interruption – even outside the station coverage area
An exciting report is currently running and you are dying to know what happens next. Thanks to IP Service Following*, you can listen to the same station for as long as you like, even on long journeys through different transmission areas. Even if radio reception should be lost from time to time, the broadcast will continue.
* To use this service, it is necessary to take out a data contract via Comfort data volume. Alternatively, depending on the generation of your multimedia system, data volume must be available via Internet in the Car or, where possible, your own data volume will need to be used via tethering.
Internet in the Car is not available in: Slovakia, Bulgaria, Slovenia, Croatia, Cyprus, Estonia, Lithuania, Latvia, Malta, Japan, Korea (South), Taiwan, Thailand, Australia, New Zealand, Malaysia, India, South Africa, Mexico, Abu Dhabi, Dubai, Singapore.
Notes on Radio Service Following
Use of Radio Service Following requires activation of the vehicle's hard-disc navigation system.
Case number: solved. To make sure that your Mercedes returns to where it belongs as quickly as possible
Although you cannot keep an eye on your Mercedes around the clock yourself, you can at least rest assured that the necessary steps will be taken as soon as possible in the event of theft. In that case, one thing matters above all: not losing any time and finding out where your Mercedes is as quickly as possible. Our authorised service partner can provide the crucial edge in terms of time. The service partner releases the position data of your vehicle directly to police. As a result, the investigations start immediately even without a court order. And you increase the chances that your Mercedes quickly returns to where it belongs.
Your advantages at a glance
If your vehicle was stolen, you report the theft immediately to police yourself. That is where you are given a case number. You then use the service in the Mercedes me App to contact the security centre of our authorised service partner. Incidentally: if you have an anti-theft alarm system, a message is sent to the security centre automatically. After you have relayed your data, the case number and the relevant police station to the security centre, its employees take care of the further process. They manage the communication with police and provide support for the officers by starting the tracking and transmitting the position data. If your vehicle was located, police can start with the search immediately.
Notes on Stolen Vehicle Help
Vehicles that cannot be found prior to purchasing this Digital Extra are not included in this service. It is also recommended that you store an e-mail address in your Mercedes me account in addition to your mobile phone number. This allows you to report a loss even if your vehicle and smartphone have been stolen.
Being able to locate your vehicle requires an active Mercedes me account, acceptance of the terms of use of Mercedes me connect, at least one activated digital product in the vehicle as well as activation of the Stolen Vehicle Help service. The tracking of stolen vehicles is independent of the Vehicle Tracker, which vehicle users can activate or deactivate themselves. The tracking of stolen vehicles on the other hand is started solely by a member of the staff of our authorised partner's security centre at your behest – in close coordination with police. It will be terminated automatically after 30 days if the vehicle does not send a new position for 30 consecutive days. You do not have any information about the position of your vehicle during the search process.
Finds your Mercedes whenever and wherever
If someone from the family has borrowed your Mercedes without asking, you'll obviously be keen to know just where they are at any given moment. You can easily find this out: either via smartphone or on the Mercedes me Portal. Your vehicle's current GPS coordinates will be relayed for this purpose. The driver will be informed of this tracking and can deactivate the function by phone if they so wish via the Mercedes-Benz Customer Assistance Center. Contact can be made via Info Call or your own mobile phone.
Takes you directly to the next available parking space
The troublesome search for a parking space – stressful for the driver, avoidable traffic build-up for local residents. The Available Parking Spaces service locates available parking spaces for you in multi-storey car parks and on the street. If you decide on a spot in a multi-storey car park you will receive information such as opening times, prices, payment options and the height limit of the entrance. For parking spaces on the street you will receive information on the size of the parking space and the time that has elapsed since the space became available.
Notes on Available Parking Spaces
The service is available for all model series with a navigation system.
Navigate straight to points of interest at any location
Where is the Skytree in Tokyo? How do you get to the Golden Gate Bridge in San Francisco? Your Mercedes knows the way to all the must-see attractions on your city break. You start the Local Search by voice command ..."Hey Mercedes, take me to the Louvre in Paris" or by entering information via the central controls. Save your search results or start your navigation system right away. This way, you can find any point of interest with ease.
Notes on Local Search
The service is available for all model series with a navigation system.
Radio stations and podcasts from around the world in your Mercedes
Good music makes every journey more enjoyable. All the more so when it suits your taste exactly. Whether pop, hip hop or the hits of the 80s: your Mercedes offers access to more than 100,000 global radio stations and more than 4000 podcasts*. Select your programme based on stations, music genres, categories such as sports or talk, and languages, and save your favourites. The latest generation of MBUX fulfils your music wishes with a simple announcement: "Hey Mercedes, play Classic Rock!"
* To use this service, it is necessary to take out a data contract via Comfort data volume. Alternatively, depending on the generation of your multimedia system, data volume must be available via Internet in the Car or, where possible, your own data volume will need to be used via tethering.
Internet in the Car is not available in: Slovakia, Bulgaria, Slovenia, Croatia, Cyprus, Estonia, Lithuania, Latvia, Malta, Japan, Korea (South), Taiwan, Thailand, Australia, New Zealand, Malaysia, India, South Africa, Mexico, Abu Dhabi, Dubai, Singapore.
See the weather coming
Get ready for the weather at your destination even during the trip – the Weather map service shows you on the map where it's currently sunny, cloudy or raining. Then just tap on the respective weather symbol for further information about the forecast for that area.
Notes on Weather map
The service is available for all model series with a navigation system.
Ready for any change in the weather
You arrive at the office in the morning in heavy rain, but later the sun comes out. To prevent your Mercedes parked outside from getting too hot inside by the time you finish work, you can raise the sliding sunroof by remote control. A tap on a button in the Mercedes me App is all it takes – even if you are not near your car. And should it start to rain again, the sliding sunroof will close automatically to keep the interior safe and dry.
No more unpleasant surprises
You have finally finished the weekly grocery shop, and as usual there's lots going on – when loading up your groceries you notice there's a dent in the bumper of your car. If the culprit didn't leave their address behind, you are now faced with the hassle of organising and paying for the repair yourself. With Theft notification and parking damage detection you will be quicker: A smartphone notification informs you in real time should your vehicle be moved or disturbed. In addition, the Mercedes me App shows the cause of the alarm as well as the level, place and time of the damage. When parking damage is detected, you will also see this information on the media display when you enter the car and you can transmit this to your Mercedes-Benz Partner if you wish.
Notes on Theft notification and parking damage detection
Notification by smartphone in conjunction with the service "Theft notification and parking damage detection" is not available for cabriolets.
Always have an eye on the range
Do you want to cover as many miles as possible on one charge on longer trips? During your trip, the Range Assistant service keeps you informed on the current range and the energy intensity of your driving style. Required charging stops are automatically planned in the route calculation. The duration of the charging stops are also taken into consideration so that you can reach your destination as quickly as possible.
Be prepared for any weather, wherever you go
On your way to the mountains, you plan for a break at an idyllic lake. You’ve packed the swimwear and planned the most beautiful route in advance – now only the weather has to play along. Your Mercedes knows if you can expect sun and pleasant temperatures: MBUX "Weather forecast" shows current weather information and forecasts on the media display. You choose the locations for which weather data is displayed – your current location, your destination and any other location of your choice.
Notes on Weather forecast
The service is available for all model series with a navigation system.
So you know just where you are
Foreign city, winding streets – you can find yourself asking where you parked and what the quickest way back to your vehicle is. Fortunately, your smartphone knows the answer. Your parked vehicle can be located by app within a radius of 1.5 km. And you can take the most direct route back to your Mercedes straight away.
Everything just as you like it
Did your son with a different taste in music adjust all the radio settings on his last trip? Simply use the Personalisation function so that everything is as you're used to it when you climb in. You can use it to add your individual profile to store the lumbar support and mirror settings, colour settings for the ambient lighting, your favourite radio station and further functions on a permanent basis. You can store these personal settings in your vehicle under "Settings" and call them up at any time. For supreme comfort from the moment you set off – at the push of a button.
Know the current range in any direction at all times
You would like to drive your Mercedes-Benz with EQ Technology with greater foresight? Check where to charge your vehicle within your electrical range at a glance. The current electrical range as well as nearby charging stations are displayed on the map. This dynamic range calculation allows for more eco friendly and reliable driving.
Note on Range on Map
Please note that, for vehicles with KOM or Hermes-1 communication module, the Vehicle Tracker service must be active in order to use the Range on Map service.
Please note that you may not be able to charge your vehicle at some of the charging stations displayed.
Leave nothing to chance
Your offspring is off once again on a spontaneous tour in your Mercedes with friends. But you don't want your vehicle to be manoeuvred off in all directions without any restrictions? Then simply define a restricted area by marking it out on your smartphone or on the Mercedes me Portal. As soon as your vehicle leaves or enters this area again, you will be informed.
Lends your Mercedes an unmistakeable acoustic character
Your Mercedes has its own character – and its unique sound underscores its individuality. Enhance the standard sound for an impression that is even more personal with individual sounds. The selected sounds accompany your journey with, for example, special driving noises or accentuate the interaction with your Mercedes.
You can find out which themes are currently available for your Mercedes here. The available Sound Experiences may change at any time during the contractual period.
Notes on Sound Experience
For the "Sound Experience" service the "Burmester® 3D surround sound system" (810) must be available in the vehicle.
Making driving with a trailer or towed vehicle easier
Always take the route that's best for you and your Mercedes with its trailer or towed vehicle – on familiar or unfamiliar roads. The Trailer route planner ensures that you get through with ease, wherever you want to go. You simply save the type and dimensions of your trailer or towed vehicle in the navigation system. These dimensions are automatically taken into account when the route is being calculated – and you can be confident that you will be following the route that is best for you at that particular moment.
Your advantages at a glance
Once you have hooked up your trailer, simply enter the type of trailer (bicycle rack, small trailer or caravan) in the navigation system via MBUX. In the case of small trailers or caravans, you can then modify the pre-set dimensions and weights on an individual basis. These data will then automatically be taken into account in calculating the route. This process will exclude routes that are unsuitable for you owing to height restrictions, the radius of bends, road width and other parameters. Using real-time traffic data, the route will be updated as necessary in order to avoid traffic jams, for example. Driving assistance systems available in the vehicle will also adopt relevant speed restrictions for trailers. In the case of electric vehicles, the trailer or towed vehicle will also be taken into account for the calculation of the estimated range and in the planning of charging stops.
Notes on Trailer route planner
The Trailer route planner is only an aid. The driver must still always be aware of the actual road conditions and surroundings.
Turn your Mercedes into a mobile games console
Are you stopping to recharge, or would you like to kill time while waiting? A selection of Mini Games has been developed specifically for the touchscreens and steering wheel Touch Control buttons in your Mercedes. Play on your own and beat your highest score, or measure yourself against other vehicle occupants on one screen. For safety reasons it is only possible to play on the displays in the rear when the vehicle is in motion.
You can find out which Mini Games are currently available for your Mercedes here. The available Mini Games may change at any time during the contractual period.
Welcoming you with a pleasant climate
Whether it's a hot summer's day or an icy winter morning, you'll be welcomed by pleasant temperatures when you get into your Mercedes-Benz. Simply program the climate control for your desired departure time: You can set up to 3 departure times to the precise minute in the Mercedes me App – your Mercedes-Benz will activate the Auxiliary heating/ventilation automatically at the appropriate time.
Let your Mercedes light up the way
It's a familiar predicament: in the dark it can prove impossible to find the vehicle which you parked in a large car park in daylight. The simplest solution: save yourself the trouble of a drawn-out search for your vehicle and have your Mercedes guide you instead. Simply activate the standing lights of your vehicle using the Mercedes me App. Your vehicle will remain locked as you make your way to it. And time-consuming searches for your vehicle are a thing of the past.
Fresh air at the push of a button
The sunniest of weather can sometimes be a challenge, as you can't always find a parking space in the shade. Provide for a pleasant climate inside your Mercedes before you set off again. Using the Mercedes me App, you can open the windows and freshen up the interior by remote control while you are on the way to your vehicle. Should it suddenly begin to rain, the windows will close again automatically.
To prevent your Mercedes from going astray
The long-awaited holiday is finally here. You entrust your Mercedes to a valet parking service upon arrival at the airport. You want to be sure your Mercedes is in safe hands, of course. Vehicle Monitoring lets you keep an eye on all your vehicle's movements while you're away. You receive a notification whenever the ignition is switched on or whenever your Mercedes is moved away from its parking space. So that you have everything under control - leaving you free to enjoy the finer things in life while on holiday.
"Car sharing is caring" – share your Mercedes contactlessly
Your friends have spontaneously decided to go on a trip? Your family needs to use your Mercedes every now and again? With this upgrade, you'll keep those dear to you mobile – without loads of organising. Thanks to the digital key handover, you can have your Mercedes ready for someone else to borrow at a moment's notice, at any time and from anywhere, and flexibly go about your own business, wherever you may be. The process is easy: simply add a key in the vehicle which is to be used for authentication purposes. To do this, activate the key at the desired time in your Mercedes me App. Once the person has finished using your vehicle, you can deactivate the key on the spot, using the App. The borrower of your vehicle doesn't need to do anything except message or call you before and after.
Note on Digital key handover
Please note your specific insurance conditions which apply independently of this service. Insuring other drivers and permission to leave a key in the glove compartment are matters you must clarify directly and individually with your insurer. Please only leave a deactivated vehicle key in the vehicle. An activated key which is left in the glove compartment may lead to loss of your insurance coverage.
Stream your favourite music in your Mercedes
Thanks to streaming, your favourite songs are always available – now also directly via the MBUX multimedia system. Through your respective music streaming provider* you can listen to your playlists and access the entire music catalogue. The operation is perfectly integrated into the familiar environment of your Mercedes. The MBUX voice assistant is particularly easy to control: "Hey Mercedes, play the latest hits!"
*To use the service, a corresponding account with the respective streaming provider must be available. To find out which streaming providers are supported for your vehicle, please see here. In addition, it will be necessary to take out a data contract via Comfort data volume.
Further information about the functions and setup of Music Streaming/Entertainment Package can be found under Product Information > Setup / User Guide.
All charged up and with a pleasant interior temperature just when you need it
You've just finished a workout and are planning to meet up with friends later on. With Programming of charging settings and Pre-Entry Climate Control, your Mercedes-Benz with EQ technology is always ready when you are. You can enter your departure time and your desired interior temperature conveniently via the Mercedes me App and prepare for the evening in the most relaxed of moods. When it's time to go, the interior of your Mercedes will be duly cooled to a pleasant temperature in the summer or warmed up in the winter. Icy windows are a thing of the past. The required energy is supplied by the charging facility, ensuring you can use as much battery charge as possible for your range. You can also be sure you will have the desired state of charge at the time of departure. You can check the current state of charge and range at any time via the Mercedes me App.
Notes on Programming of charging settings and Pre-Entry Climate Control
The included service "Charging settings and Pre-Entry Climate Control" requires the corresponding optional extras to be installed in the vehicle.
Please note that you may not be able to charge your vehicle at some of the charging stations displayed.
The convenient way to get a data contract for your Mercedes
Go online with your Mercedes. Surf and stream in the car with complete peace of mind and without any extra costs.
This works best with the 'All-round carefree' data package, which can be very easily arranged with our chosen third-party provider. Once the registration process has been completed, music streaming will be available to use in your Mercedes whenever you wish. You will not incur any further costs as a result of this registration and the supplementary contract involved.
The data contract with the third-party provider will end automatically when the term of your Entertainment Package comes to an end.
The terms of use of the third party provider can be found here.
Note on Comfort data volume
The data volume is intended exclusively for use in your Mercedes. By means of this data contract with a selected third-party provider, you can enjoy the services of the Entertainment Package without using up the data volume of your smartphone contract, for example.
Further information about the functions and setup of Comfort data volume for third party/Entertainment Package can be found under Product Information > Setup / User Guide.
Finds a suitable route for your vehicle
Take the strain out of route planning – even in vehicles whose dimensions exceed those of a typical passenger car. Navigation for Trailers and Oversized Vehicles calculates an optimised route based on the individual requirements. To this end, simply specify the dimensions of your vehicle/trailer combination and its permissible gross weight. Obstacles such as low tunnels, bridges and narrow roads will then be avoided.
Your advantages at a glance
Enter the length, width and height as well as the permissible gross weight of your vehicle or vehicle/trailer combination in the Mercedes me App. These dimensions are then taken into account automatically in the Mercedes me App during route calculation. Routes that cannot be used due to headroom restrictions, the radii of bends, road width and other parameters are thus excluded. Using Send-to-Car you can send the optimised route with ease to the MBUX multimedia system in your Mercedes vehicle and start navigation directly there.
Notes on Navigation for Trailers and Oversized Vehicles
Software release NTG6 FUP4 is required in order to make full use of Navigation for Trailers and Oversized Vehicles. The appropriate software update (for model series 907/910 before 03/2023) can be installed at an authorised Mercedes-Benz workshop subject to a charge.
- The navigation for oversized vehicles is available only for vehicles based on the Mercedes-Benz Sprinter with front wheel or rear wheel drive
- Navigation for Trailers and Oversized Vehicles is available free of charge ex works for the Mercedes-Benz Sprinter (model series 907/910 as from 02/2022) with MBUX multimedia system and navigation for 3 years. Software release NTG6 FUP4 is required in order to make full use of Navigation for Trailers and Oversized Vehicles. The appropriate software update (for model series 907/910 before 03/2023) can be installed at an authorised Mercedes-Benz workshop subject to a charge
Navigation for Trailers and Oversized Vehicles is only an aid. The driver must continue to observe the actual road conditions and surroundings at all times.
Light up the uniqueness of your Mercedes
The DIGITAL LIGHT projection functions enhance your driving experience. They can also give your Mercedes a truly individual look:
In addition to the Mercedes-Benz brand world animation, the custom animations allow you to choose from a wide variety of animations available in the Mercedes me App and download them to your vehicle.
You can find out which animations are currently available for your Mercedes here. The available animations may change at any time during the contractual period.
Notes on DIGITAL LIGHT Projection Function for Animations
For the "DIGITAL LIGHT Projection Function for Animations" service the "DIGITAL LIGHT with Projection Function" equipment (PAX) must be available in the vehicle.
Let your Mercedes do the work for you
Get tasks done while on the move. With In-Car Calendar you can also be productive in the car, while remaining focused on what's happening on the road. Whether it's an appointment or a conference call – if you want, your vehicle will dial in for you and allow you to participate. If you're on your way to a meeting, you can ask your vehicle to read the details out to you and transfer the location to the navigation system, ensuring that you arrive perfectly prepared.
Your advantages at a glance
With In-Car Calendar, you can operate numerous calendar functions without having to take your hands off the steering wheel. Use voice control to create new appointments, or have upcoming calendar entries read out to you. If dial-in data or a call number are available, your vehicle will initiate the conference call or call at the appropriate time if you so wish. If a location is stored, you can transfer it to the navigation system and start navigation directly. Changes to your calendar that arrive while you're on the road are updated promptly.
Notes on In-Car Calendar
To use it, you must have access to the vehicle as the main user with your Mercedes me driver profile.
In order to use this service, you also require a corresponding email account with the relevant email provider.
The following conditions must be met before use:
- Your vehicle must be linked to your Mercedes me user account
- The necessary pre-installation for Remote Package must be available in your vehicle
- The Personalisation service, included in the Mercedes-Benz Connect or Remote or Vehicle Setup Packages, must be available for your vehicle and activated in the Mercedes me App
- A mail account with a supported email provider must be available and stored in the Mercedes me App (among the required service data for In-Car Calendar)
The data from a customer's own "collaboration account" (e.g. calendar entries, tasks) with a compatible third-party provider are accessed via the backend and processed to allow display in the vehicle.
When using information received via the interface to Gmail, the application complies with Google requirements relating to restricted use.
Your workplace in the car
With In-Car Office you use your valuable time productively in your vehicle too: thanks to the read-aloud function for emails and the ability to initiate conference calls via voice command, along with a reminder function, you can concentrate fully on the journey - and still work. Changes in your calendar are updated promptly in the vehicle and outstanding calls are displayed as To Dos. So you're always up to date when out and about.
Your advantages at a glance
In-Car Office allows you to work while on the road – without having to take your hands off the wheel. Thanks to the automation of lots of functions, the service saves you having to reach for your smartphone and thus makes working easier and safer: for example, you can automatically dial into a conference call or work through emails by voice command and use the read-aloud function while driving. This makes work before and after meetings simple and straightforward. You can confer with people during your journey, for example, to ensure you are optimally prepared when you appear at the meeting with your customer. In-Car Office transforms your Mercedes into a comfortable office.
Notes on In-Car Office
In-Car Office is available in vehicles with MBUX multimedia system and a media display of at least 10.25 inches in size. With COMAND Online use is restricted, the email functions are not available. To use the service, you must have access to the vehicle as the main user with your Mercedes me driver profile.
In order to use this service, you also require a corresponding email account with the relevant email provider. You can find out here which email providers are supported for your vehicle.
The following conditions must be met before use:
- Your vehicle must be linked to your Mercedes me user account
- The necessary pre-installation for Mercedes-Benz Connect Package must be available in your vehicle
- The Personalisation service, included in the Mercedes-Benz Connect Package, must be available for your vehicle and activated within the Mercedes me App
- An email account with a supported email provider must be active and specified in the Mercedes me App (under the required service data for In-Car Office)
- Your smartphone must be connected to your vehicle via Bluetooth™
In-Car Office is only available for Mercedes me connect markets.
The data from a customer's own "collaboration account" (e.g. calendar entries, tasks) with a compatible third-party provider are accessed via the backend and processed to allow display in the vehicle.
When using information received via the interface to Gmail, the application complies with Google requirements relating to restricted use.
Further information about the functions and setup of In-Car Office can be found under Product Information > Setup / User Guide.
Real-time data for the best route
Many ways lead to your destination. Your Mercedes-Benz knows the best way to get there. For this purpose, the navigation system is fed with real-time traffic data from the cloud. Should the prevailing conditions alter and a different route become a faster option, alternatives will be presented directly in the navigation system. You can opt for a different route either by simply selecting it in the navigation system or by driving directly along the new route in order to activate it in the system.
Experience this classic game in a new environment
A game of TETRIS® is always fun – this classic has been fascinating players for decades. But you have never seen gameplay like this: play either with the touchscreen or a virtual game pad directly in your Mercedes. The ultra-mode with its fast rounds is perfect for short breaks.
TETRIS® is available exclusively for the Mercedes-Benz EQS and only in conjunction with the "Individualisation Package". The content of the Individualisation Package may change at any time. You can find out which content is currently available for your Mercedes here.
Everything safely in view
On landing in your holiday paradise, you have a nagging doubt about whether you have locked your vehicle at the airport back home. If you forgot to do so, you can lock it now from anywhere in the world via smartphone thanks to the Mercedes me App. And if you ever lock yourself out of your Mercedes or fellow travellers arrive at the vehicle before you, you can also unlock the doors conveniently by app.
More details for more clarity
You like to know in advance what to expect at your destination. Does the nearest rest or service area have nice surroundings? Where exactly is the entrance to the hotel car park? At which building entrance is the best parking spot for an upcoming appointment? A look at the navigation map will tell you.
To use the Satellite images, simply set the appropriate marker in the navigation settings. The Satellite view will then be superimposed on the standard navigation map. The geodata is provided as normal when calculated routes are displayed. To explore new landscapes, towns or cities from above, you can also move around the map as you please.
Notes on Satellite Images
A navigation system and GPS reception are required in the vehicle.
Radio enjoyment with extras for music fans
Who's singing that great song that's playing on the radio right now? Your Mercedes will tell you, even if the track is not announced, as it recognises and shows artists and titles.
Notes on Augmented Radio Information
Use of Augmented Radio Information requires activation of the vehicle's hard-disc navigation system.
No need now to let traffic restrictions get in your way
Your Mercedes informs you about traffic restrictions, ensuring that you reach your destination in the best way possible. If there are traffic restrictions on your route, you are informed about these and receive an alternative route to avoid the area. For this, please enter your registration number when activating the Digital Extra, and your Mercedes will inform you of restrictions automatically.
Your very own news programme
You want to stay up to date at all times. Preferably with precisely the sort of news that interests you most. Business, finance, culture or sport – you choose which topics you want to stay informed about and which news portals* you get information from. Now simply ask for what you want: "Hey Mercedes, read me the news".
*To find out which news portals are supported for your vehicle, please see here.
Your advantages at a glance
Set your preferences for your personal news selection in the Mercedes me App. Now you can listen to your news whenever you like while driving. You can also request specific topics or news portals from a selection of supported providers.
Welcoming you with your own personal feel-good climate
Whether it's a hot summer's day or an icy winter morning, you'll be welcomed by pleasant temperatures when you enter your Mercedes. Simply programme the climate control for your desired departure time: In the Mercedes me App you can set up to three departure times to the precise minute and select the desired temperature range inside your vehicle. If climate control with climate zones or seat ventilation is available in your vehicle, you can even set an individual temperature for each passenger.
The block button for all keys of your Mercedes
You step out of the house and routinely pat down your pockets. Smartphone, wallet, you've got everything – but where is the car key? Have you misplaced it, or lost it? Or has it even been stolen? The uncertainty makes for an uneasy feeling. Take a breath and deactivate your car key via the Mercedes me App. And once the key has turned up, you can activate it again via the Mercedes me App.
Your advantages at a glance
One click in the Mercedes me App and entering your Mercedes me PIN blocks all your keys and locks your Mercedes. Compatible NFC devices such as the digital vehicle key on the smartphone are also deactivated. The two-stage steering wheel lock provides additional protection. This way you can be sure that nobody moves your Mercedes without you wanting them to.
Get to your destination locally emission-free with your plug-in hybrid
State of charge, route guidance, low emission zones – your Mercedes has everything under control and will automatically point out the low emission zones along your route. Your plug-in hybrid will change to the Electric drive program when you drive into a low emission zone, and will automatically plan a charging stop in the case of insufficient electric energy. All you have to do is start the navigation before your trip. Your Mercedes will take care of everything else!
Product information
Full information about setting up Entertainment services can be found in this PDF.
Full information about setting up your Streaming Stick for rear entertainment can be found in this PDF.
- Category
- MB.Connect
- Provider
- Mercedes-Benz Italia S.p.A.
- Note on use
- Term: 12 months; monthly | cancellable on a monthly basis
The included services "Personalisation", "Programming of Auxiliary heating/ventilation", "Theft notification and parking damage detection", "Remote Window Control", "Remote Control, Beginner Driver Mode" and "Remote Control, Valet Service Mode" require that the corresponding optional equipment is installed in the vehicle.
The use of the Digital Extras requires the permanent acceptance of the Terms of Use of Mercedes me connect and the Mercedes me ID in the currently applicable version, the permanent linking of the vehicle with the Mercedes me user account and the activation of the Digital Extras.
Upon expiry of the term, the Digital Extras can be renewed for a fee, provided they are still offered for the corresponding vehicle at that point.
In addition, the use of some Digital Extras requires the conclusion of a data contract covering Comfort data volume for third parties.
Alternatively, depending on the generation of your multimedia system, data volume must be available via Internet in the Car or, where possible, your own data volume will need to be used via tethering.
How do I use the Mercedes me connect functions on my smartphone?
You can use the Mercedes me connect functions via the Mercedes me App on your smartphone.
The smartphone app is available from the App Store™ for iOS devices and from the Google Play™ Store for Android devices.Shutdown of 3G network by telecommunications providers
Due to shutdown of the 3G network by the telecommunications providers, this Digital Extra is no longer available for vehicles with internet access via 3G. Further information on shutdown of the network is to be found here.
In-Car Office:
SET-UP: How can I activate In-Car Office in the vehicle?
Make sure that your vehicle is linked to your Mercedes me user account. Add the In-Car Office service to your shopping cart in the Mercedes me Store and complete the order. To activate In-Car Office in the vehicle, open the menu item "Apps" on the main screen of the multimedia system of your Mercedes and select "In-Car Office". Enter your Mercedes me password. Under Settings, select "Account link with In-Car Office". After you have used your smartphone to scan the QR code on the screen for verification purposes, you can enter your email address and complete the setup. After successfully synchronising your email account, you can use In-Car Office in your Mercedes.NEW VEHICLES: For how long can I use In-Car Office free of charge after purchasing a vehicle?
When you purchase your Mercedes (new vehicle) with MBUX multimedia system or COMAND Online, you can use In-Car Office free of charge for a limited period of three months after initial activation. You can then extend the term in the Mercedes me Store.EMAIL PROVIDERS: Which email providers are supported by In-Car Office?
You can find out here which email providers are supported for your vehicle.
You can link three different email accounts with your In-Car Office.
Remote Parking Assist:
Where can I get the Remote Parking Assist app?
There are two versions of the smartphone app available for each operating system – from the App Store™ for iOS devices or from the Google Play™ Store for Android devices.
For vehicles up to year of construction 09/2020:
App Store™
Google Play™ Store
For vehicles from year of construction 10/2020 onwards:
App Store™
Google Play™ StoreCan I use the service Remote Parking Assist with more than one device?
Yes, you can pair the service in your Mercedes with up to ten smartphones so co-users can also use the service. Furthermore, you can pair several vehicles with each smartphone.Do I need an active internet connection?
No, parking or manoeuvring using Remote Parking Assist does not require an internet connection. This means that you can also use the service in underground car parks, for example. The only time you need an internet connection is when downloading the app from the store and when setting up the app on your smartphone.Can I use the service Remote Parking Assist after downloading the app?
You can use Remote Parking Assist once you have registered for Mercedes me and linked your vehicle. For vehicles up to year of construction 09/2020, please link your smartphone(s) to the vehicle. You only need to do this once. This authorisation is necessary in addition to linking the vehicle to your Mercedes me ID. Initiate authorisation in your vehicle's multimedia system in the "Assistance" menu and follow the instructions in the app. You can then use the service.How far away from my Mercedes can I be when using the service Remote Parking Assist?
To use the service you must remain within around three metres of the vehicle. If you move further away, the vehicle will stop automatically. Please note that you are still the driver and therefore bear the responsibility for your vehicle. Keep checking that there is no danger due to obstacles or for people in the vicinity of the vehicle.What happens if the connection to the vehicle is faulty or fails?
In the event of a poor connection, you will receive a notification on your smartphone, indicating that the vehicle is stopping. If the connection fails completely, the vehicle will stop and the engine will be switched off automatically. You can continue the parking manoeuvre after establishing a new connection.