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Remote Parking Assist
Remote Parking Assist

The presented functions are dependent on the particular vehicle model, the individual configuration and the particular market.

Remote Parking Assist

Digital Extra
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Automatic parking and unparking: relax and keep an eye on things whilst the app positions your Mercedes perfectly.

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Runtime:
Free trial month (first order)
Remote Parking Assistmonthly | cancellable on a monthly basis

At a glance

  • Manoeuvre into and out of parking spaces by smartphone app
  • Handles parallel and end-on parking as well as driving into and out of garages
  • High level of safety thanks to ultrasonic sensors

App into every parking space

The search for a parking space in the city centre or a residential area often takes too long. Once you've finally found a parking space, it's often so tight that you can just about park but not get out of the car. With Remote Parking Assist you can conveniently park and then unpark your Mercedes fully automatically whilst you keep an eye on the proceedings from outside – all via an app.

 

Your advantages at a glance

Just watch your vehicle glide into and out of parking spaces. You can manoeuvre your Mercedes into and out of parking spaces or garages from outside the vehicle by remote control, using your smartphone. You and your passengers can conveniently get out of the car prior to the parking manoeuvre and get back in after it has manoeuvred out of the parking space. The Parking Assist sensors on board the vehicle ensure that it moves safely. Should there be any obstacles in the surrounding area your vehicle detects them and stops automatically. You have everything under control at all times with your smartphone and have a relaxed view of the parking manoeuvres from outside the vehicle.

Product information

Category
Comfort
Provider
Mercedes-Benz Italia S.p.A.
Note on use
Term: 12 months; monthly | cancellable on a monthly basis
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Please note that Remote Parking Assist requires the following optional extras.


On vehicles up to year of construction 09/2020:

  • COMAND Online / Audio 20
  • Parking Package with 360° camera
  • KEYLESS-GO
  • Remote Parking Package / pre-installation for Remote Parking Assist

On vehicles from year of construction 10/2020 onwards:

  • Parking Package with remote parking functions

Please also note that the version of the Remote Parking Assist App required depends on the vehicle's year of construction (see "FAQs").

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The connectivity required for the remote control function is the responsibility of the customer.

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  1. Where can I get the Remote Parking Assist app?
    App Store™
    Google Play™ Store

  2.  

  3. Can I use the Digital Extra Remote Parking Assist with more than one device?
    Yes, you can pair the Digital Extra in your Mercedes with up to ten smartphones so co-users can also use the Digital Extra. Furthermore, you can pair several vehicles with each smartphone.

  4.  

  5. Do I need an active internet connection?
    No, parking or manoeuvring using Remote Parking Assist does not require an internet connection. This means that you can also use the Digital Extra in underground car parks, for example. The only time you need an internet connection is when downloading the app from the store and when setting up the app on your smartphone.

  6.  

  7. Can I use the Digital Extra Remote Parking Assist after downloading the app?
    You can use Remote Parking Assist once you have registered for Mercedes-Benz and linked your vehicle. For vehicles up to year of construction 09/2020, please link your smartphone(s) to the vehicle. You only need to do this once. This authorisation is necessary in addition to linking the vehicle to your Mercedes me ID. Initiate authorisation in your vehicle's multimedia system in the "Assistance" menu and follow the instructions in the app. You can then use the Digital Extra.

  8.  

  9. How far away from my Mercedes can I be when using the Digital Extra Remote Parking Assist?
    To use the Digital Extra you must remain within around three metres of the vehicle. If you move further away, the vehicle will stop automatically. Please note that you are still the driver and therefore bear the responsibility for your vehicle. Keep checking that there is no danger due to obstacles or for people in the vicinity of the vehicle.

  10.  

  11. What happens if the connection to the vehicle is faulty or fails?
    In the event of a poor connection, you will receive a notification on your smartphone, indicating that the vehicle is stopping. If the connection fails completely, the vehicle will stop and the engine will be switched off automatically. You can continue the parking manoeuvre after establishing a new connection.

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Your smartphone – your Mercedes. Everything under control at all times.

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Standard Digital Extras

The essential digital equipment for your Mercedes – AVAILABLE FREE OF CHARGE.
Remote Retrieval of Vehicle Status

Remote Retrieval of Vehicle Status

Conveniently shows you important vehicle data and the due date for the next service via your smartphone, tablet PC or desktop.

Maintenance Management

Maintenance Management

The vehicle sends the recognised maintenance requirement to the preferred Mercedes-Benz service partner so that they have the opportunity to inform you.

Telediagnosis

Telediagnosis

This Digital Extra can deliver early messages about the status and the need to replace parts or fluids.

Breakdown Management

Breakdown Management

In the event of a breakdown, you receive specific and competent support from Mercedes-Benz.

Accident & Breakdown Mgmt

Accident & Breakdown Mgmt

Whether it's an accident or a breakdown, you will receive targeted and expert support from Mercedes-Benz.

Accident Recovery

Accident Recovery

In the event of an accident, you receive specific and competent support from Mercedes-Benz.

Remote vehicle diagnostics

Remote vehicle diagnostics

This Digital Extra enables your service partner or our customer centre to check the vehicle status as and when required.

Software updates

Software updates

Keeps the software up to date in your Mercedes via online update.

ECO display

ECO display

Your personal coach for anticipatory driving: Analyses your driving style on request and gives tips for optimising consumption.

Maintenance Management

Maintenance Management

The vehicle sends the recognised maintenance requirement to the preferred Mercedes-Benz service partner so that they have the opportunity to inform you.

Mercedes-Benz emergency call system

Mercedes-Benz emergency call system

Automatically initiates an emergency call in the event of an accident and connects you to the Mercedes-Benz emergency call centre.

Individual recommendations

Individual recommendations

For an optimised user experience: Provides individual recommendations and tips for use of Digital Extras and vehicle functions on the basis of vehicle and user data. Further information on data processing is available in the data protection information for Digital Extras.

Plug & Charge

Plug & Charge

Charging can be so simple: Connect the plug and the charging process starts automatically at supported stations. In order to be able to use this Digital Extra, please activate MB.CHARGE Public.

MB.CHARGE Public

MB.CHARGE Public

Simple, sustainable charging with maximum cost transparency – wherever you are.

Global Search

Global Search

Search simply, find everything: Search for terms via the multimedia system and start functions directly out of the list of results.

GPS-based online information for driving functions

GPS-based online information for driving functions

Help us further develop our Digital Extras by agreeing to share specific vehicle data.

Mercedes-Benz Eco Coach

Mercedes-Benz Eco Coach

For your Mercedes with electric or plug-in hybrid drive: Get tips and collect points with the Mercedes-Benz Eco Coach.

MBUX Voice Assistant

MBUX Voice Assistant

Turns your Mercedes into a personal assistant, which understands you in everyday language.

Digital Assistants

Digital Assistants

Control selected Digital Extras in your vehicle from the comfort of your home using your voice assistant.

Note: Everything you need for this: Create your Mercedes me ID and link your Mercedes to it, then activate the Digital Extras. Done!

It´s as simple as that

1. Mercedes me ID

1. Mercedes me ID

Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.

2. Order and enable

2. Order and enable

Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.

3. Use

3. Use

The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.

1. Mercedes me ID

1. Mercedes me ID

Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.

2. Order and enable

2. Order and enable

Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.

3. Use

3. Use

The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.

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