The included services "Personalization", "Remote Sunroof Control and Remote Window Control", "Remote window Control", "Geofencing" and"Remote Vehicle Finder" are not available for certain vehicle models and model years. Please refer to the Mercedes me connect overview of services whether those services are available for your Mercedes . If you are not sure, please confirm with authorized dealers of Mercedes-Benz or the Mercedes Call.
At a glance
Your smartphone is always with you – an indispensable tool for organising day-to-day life. Preferably state of the art, just like the link to your Mercedes. Lock the doors, open the windows or check the fuel level? All just a flick of a finger away. The number of Digital Extras included may vary, depending on the vehicle.
The usable package scope may vary, depending on your vehicle's equipment.
Note: Please use the remote service in a place with a good communication environment both your vehicle and Mercedes me App.
So you know just where your vehicle is parked
Foreign city, winding streets – you can find yourself asking where you parked and what the quickest way back to your vehicle is. Fortunately, your end device knows the answer. Your parked vehicle can be located by app within a radius of 1.5 km. And you can take the most direct route back to your Mercedes straight away.
Utilization of Vehicle Tracker needed for using Parked Vehicle Locator service.
Leave nothing to chance
Your offspring is off once again on a spontaneous tour in your Mercedes with friends. But you don't want your vehicle to be manoeuvred off in all directions without any restrictions? Then simply define a restricted area by marking it out on your smartphone. As soon as your vehicle leaves or enters this area again, you will be informed.
Everything safely in view
On landing in your holiday paradise, you have a nagging doubt about whether you have locked your vehicle at the airport. If you forgot to do so, you can lock it now from anywhere in the world via end device thanks to the Mercedes me App. And if your fellow travelers arrive at the vehicle before you, you can also unlock the doors conveniently by Mercedes me App. Internet environment is required both for smartphone and car.
Finds your Mercedes whenever and wherever
If someone from the family has borrowed your Mercedes without asking, you'll obviously be keen to know just where they are at any given moment. You can easily find this out: via end device. Your vehicle's current GPS coordinates will be relayed for this purpose.
Everything just as you like it
Did your son with a different taste in music adjust all the radio settings on his last trip? Simply use the Personalization function so that everything is as you're used to it when you climb in. You can use it to add your individual profile to store the driver seat and mirror settings, color settings for the ambient lighting, your favorite radio station and further functions on a permanent basis. You can store these personal settings in your vehicle under "Profile Settings" and call them up at any time. For supreme comfort from the moment you set off – at the push of a button. Corresponding equipment (driver's seat and mirror settings, etc.) is required.
Ready for any change in the weather
You arrive at the office in the morning in heavy rain, but later the sun comes out. To prevent your Mercedes parked outside from getting too hot inside by the time you finish work, you can raise the sunroof by remote control. A tap on a button in the Mercedes me App is all it takes – even if you are not near your car. Also, you can open and close the window.
Let your Mercedes light up the way
It's a familiar predicament: in the dark it can prove impossible to find the vehicle which you parked in a large car park in daylight. The simplest solution: save yourself the trouble of a drawn-out search for your vehicle and have your Mercedes guide you instead. Just activate your vehicle's standing lights in the Mercedes me App. Your vehicle will remain locked as you make your way to it. And time-consuming searches for your vehicle are a thing of the past.
Fresh air at the push of a button
The sunniest of weather can sometimes be a challenge, as you can't always find a parking space in the shade. Provide for a pleasant climate inside your Mercedes before you set off. You can open the windows and freshen up the interior by remote control. Should it suddenly begin to rain, the windows will close again automatically.
- Safety and Service
- Mercedes-Benz Japan Co. Ltd.
- Note on use
- Term: 12 months
1. Operational Requirements
The Fee-Based Mercedes me connect Services are available immediately upon completion of the ordering process, but activation may take several hours. However, you must complete utilization procedures, including having the purchased Fee-Based Services enabled, before using them.
2. License Term
For newly purchased service, the license term is 365 days after the day following the date of purchase. For licenses that are to be updated, the license term is for 365 days following the expiration of the original license term.
The amount you pay is the same regardless of the number of services you have available for your vehicle.
How do I use the Mercedes me connect functions on my end device?
You can use the Mercedes me connect functions via the Mercedes me App on your end device.
The end device app is available from the App Store™ for iOS devices and from the Google Play™ Store for Android devices.
What end device models or OS versions can the Mercedes me App be used on?
Apple iPhone iOS 13.0 or later
Android OS 7.0 or later
You may not be able to use it depending on the manufacturer, model, OS version, etc. of your end device.
Please refer to this website before purchasing the app and make sure to confirm that it can be used on your end device model and OS version. (Japanese only)
Cancellation and revocation of your application can not be accepted after credit settlement is completed.
Cooling-off also can not be applicable.
However, under circumstances described in Section 3, 4 and 5 of Part J of the General Terms and Conditions for Purchasing Fee-Based Mercedes me connect Services and Fee-Based on-demand feature, a part of the fees paid by the Customer to MBJ for the relevant Fee-Based Mercedes me connect Services and Fee-Based on-demand feature will be granted back to the Customer in accordance with the General Terms and Conditions for Purchasing Fee-Based Mercedes me connect Services and Fee-Based on-demand feature.
Extensive range: use all the Digital Extras that are available for your Mercedes from the Remote and Navigation Packages.
This package makes your Navigation system more convenient and confortable. The number of Digital Extras included may vary, depending on the vehicle.