The included Digital Extras "Personalization", "Remote Sunroof Control and Remote Window Control", "Remote window Control", "Geofencing" and"Remote Vehicle Finder" are not available for certain vehicle models and model years. Please refer to the Digital Extras overview whether those Digital Extras are available for your Mercedes . If you are not sure, please confirm with authorized dealers of Mercedes-Benz or the Mercedes Call.
The presented functions are dependent on the particular vehicle model, the individual configuration and the particular market.
Remote Package
Your smartphone – your Mercedes. Everything under control at all times. The number of Digital Extras included may vary, depending on the vehicle.
At a glance
Your smartphone is always with you – an indispensable tool for organising day-to-day life. Preferably state of the art, just like the link to your Mercedes. Lock the doors, open the windows or check the fuel level? All just a flick of a finger away. The number of Digital Extras included may vary, depending on the vehicle.
The usable package scope may vary, depending on your vehicle's equipment.
Note: Please use the remote service in a place with a good communication environment both your vehicle and Mercedes-Benz App.
Withdrawal, Cancellation: Cancellation and revocation of your application can not be accepted after credit settlement is completed.
Cooling-off also can not be applicable. Monthly subscription can be cancellable monthly, but there will be no prorated refunds in case of cancellation during the subscription period.
So you know just where your vehicle is parked
Foreign city, winding streets – you can find yourself asking where you parked and what the quickest way back to your vehicle is. Fortunately, your end device knows the answer. Your parked vehicle can be located by app within a radius of 1.5 km. And you can take the most direct route back to your Mercedes straight away.
Utilization of Vehicle Tracker needed for using Parked Vehicle Locator Digital Extra.
Leave nothing to chance
Your offspring is off once again on a spontaneous tour in your Mercedes with friends. Don't want your vehicle roving around in all directions without any restrictions? Then simply define a restricted area by marking it in the Mercedes-Benz App. As soon as your vehicle leaves or enters this area again, you will be informed.
Everything safely in view
On landing in your holiday paradise, you have a nagging doubt about whether you have locked your vehicle at the airport. If you forgot to do so, you can lock it now from anywhere in the world via end device thanks to the Mercedes-Benz App. And if your fellow travelers arrive at the vehicle before you, you can also unlock the doors conveniently by Mercedes-Benz App. Internet environment is required both for smartphone and car.
Finds your Mercedes whenever and wherever
If someone from the family has borrowed your Mercedes without asking, you'll obviously be keen to know just where they are at any given moment. You can easily find this out: via end device. Your vehicle's current GPS coordinates will be relayed for this purpose.
Everything just as you like it
Did your son with a different taste in music adjust all the radio settings on his last trip? Simply use the Personalization function so that everything is as you're used to it when you climb in. You can use it to add your individual profile to store the driver seat and mirror settings, color settings for the ambient lighting, your favorite radio station and further functions on a permanent basis. You can store these personal settings in your vehicle under "Profile Settings" and call them up at any time. For supreme comfort from the moment you set off – at the push of a button. Corresponding equipment (driver's seat and mirror settings, etc.) is required.
Ready for any change in the weather
You arrive at the office in the morning in heavy rain, but later the sun comes out. To prevent your Mercedes parked outside from getting too hot inside by the time you finish work, you can raise the sunroof by remote control. A tap on a button in the Mercedes-Benz App is all it takes – even if you are not near your car. Also, you can open and close the window.
Let your Mercedes light up the way
It's a familiar predicament: in the dark it can prove impossible to find the vehicle which you parked in a large car park in daylight. The simplest solution: save yourself the trouble of a drawn-out search for your vehicle and have your Mercedes guide you instead. Just activate your vehicle's standing lights in the Mercedes-Benz App. Your vehicle will remain locked as you make your way to it. And time-consuming searches for your vehicle are a thing of the past.
Fresh air at the push of a button
The sunniest of weather can sometimes be a challenge, as you can't always find a parking space in the shade. Provide for a pleasant climate inside your Mercedes before you set off. You can open the windows and freshen up the interior by remote control. Should it suddenly begin to rain, the windows will close again automatically.
Welcoming you with your own personal feel-good climate
From the Mercedes-Benz App on your smartphone, you can program the vehicle's climate control and start it without starting the engine. Please activate "Programming pre-entry climate control" to use it.
Please note that depending on the operating time and the outside temperature, the set temperature may not be reached.
Product information
- Category
- Safety and Service
- Provider
- Mercedes-Benz Japan G.K.
- Note on use
- Term: monthly | cancellable on a monthly basis; 12 months
1. Operational Requirements
Digital Extras are available immediately upon completion of the ordering process, but activation may take several hours. However, you must complete utilization procedures, including having the purchased Digital Extras enabled, before using them.
2. License Term
The license period for Digital Extra purchased in the store is 365 days for a 12-month license, or if purchased with a monthly automatic renewal (subscription), it will automatically renew every month until you terminate the contract.
If the license has a specified period, you can purchase a new product (excluding subscriptions) starting 30 days before the expiration date. However, the license period for the newly purchased product will begin upon purchase, and any remaining license period will be forfeited.
How do I use the Digital Extras functions on my end device?
You can use the Digital Extras functions via the Mercedes-Benz App on your end device.
The end device app is available from the App Store™ for iOS devices and from the Google Play™ Store for Android devices.What end device models or OS versions can the Mercedes-Benz App be used on?
Recommended environment:
Apple iPhone iOS 13.0 or later
Android OS 7.0 or later
You may not be able to use it depending on the manufacturer, model, OS version, etc. of your end device.Please refer to this website before purchasing the app and make sure to confirm that it can be used on your end device model and OS version. (Japanese only)
Withdrawal, Cancellation:
Cancellation and revocation of your application can not be accepted after credit settlement is completed.
Cooling-off also can not be applicable.
However, under circumstances described in Section 3, 4 and 5 of Part L of the General Terms and Conditions for Purchasing Digital Extras, a part of the fees paid by the Customer to MBJ for the relevant Digital Extras will be granted back to the Customer in accordance with the General Terms and Conditions for Digital Extras.
Monthly subscription can be cancellable monthly, but there will be no prorated refunds in case of cancellation during the subscription period.