MERCEDES-BENZ STORE PRIVACY STATEMENT NEW ZEALAND
Thank you for visiting our websites and for your interest in our products and services. Mercedes-Benz New Zealand Ltd (“MBNZ” “Us” “Our” "We") attach great importance to the protection of your personal information. We process personal information in accordance with applicable data protection laws and regulations.
This Privacy Statement provides you with information about the ways in which we will handle your personal information in relation to our Mercedes-Benz Store which includes:
- the Mercedes-Benz Store website;
- the purchase of fee based Mercedes-Benz Digital Extras; and
- the purchase of fee based Mercedes-Benz Digital Extras in the MBUX multimedia system located within your vehicle.
Further details on how your personal information will be handled by us can be found by referring to our full Privacy Policy: www.mercedes-benz.co.nz. This policy contains information about how you can access the personal information that we hold about you, how you can seek to correct it and how to complain about a suspected breach of your privacy or about how we have handled your personal information.
We reserve the right to modify this Privacy Statement and our Privacy Policy from time to time. Any changes will be notified by posting an updated version on our website. Your continued use of our website and services following any updates constitutes acceptance of the data protection notices and/or privacy policy (as the case may be) as amended. We recommend you regularly review our website. If you do not agree with any aspect of our updated data protection notices or privacy policy, you must promptly notify us and cease using our website and services.
You may request access to the information we hold about you, or request that we update or correct any personal information we hold about you, by setting out your request in writing and sending it to us at mbnz_enquiries@mercedes-benz.com. We will review your request as soon as reasonably practicable. If we are unable to give you access to the information you have requested, we will give you reasons for this decision when we respond to your request.
Whilst our Mercedes-Benz Store can be accessed across the globe, the goods and services sold via the New Zealand Mercedes-Benz Store are targeted to those located in New Zealand and as such, this Privacy Statement is based on the applicable data protection laws of New Zealand. If however the GDPR applies to the collection, holding, storing, processing and/or disclosure of your personal information, then the GDPR sections of this statement shall also apply.
How to contact us:
Attention: Mercedes-Benz Passenger Cars
Mercedes-Benz New Zealand Ltd
Level 3 Office Tower
277 Broadway
Newmarket, Auckland 1070
By phone: 0800 62 2277*
By email: mbnz_enquiries@mercedes-benz.com
*Calls free from landlines, charges for calls from mobile phones may vary
Who is responsible for processing of my personal information?
General
The Mercedes-Benz Store is provided by MBNZ who collect and process your personal information. MBNZ uses MBAG as the technical service provider for operating the "backend" and the associated storage, provision and processing of your personal information.
Unless otherwise stated in this Privacy Statement, MBAG will act only as a processor on behalf of MBNZ and according to its instructions and shall not be responsible for the collection of your personal information.
Further details on how your personal information will be handled by MBAG can be found by referring to the following Privacy Policy: https://group.mercedes-benz.com/documents/company/other/mercedes-benz-dataprotectionpolicy-en.pdf.
Mercedes me ID
During your use of our Mercedes-Benz Store, you may be asked to create a central Mercedes-Benz AG access service account (also referred to as a Mercedes Me ID). This enables you to create a single user account to log in to all websites and applications of the Mercedes-Benz and its brands that are offered through Mercedes Me ID.
Further details on how your personal information will be handled by MBAG in relation to a Mercedes Me ID account can be found by referring to the MBAG Privacy Policy available via the Mercedes-Benz website (access the website at www.mercedes-benz.co.nz).
Storage of Payment Information
If you request for us to keep your payment information (e.g. credit card details) available for future payments, Mercedes Pay GmbH (“Mercedes Pay”) shall directly collect and store this payment information. Further details on how your personal information will be handled by Mercedes Pay can be found by referring to the following Privacy Policy: https://privacy.mercedes-pay.com/nz/en
Data protection information for the Mercedes-Benz Store website
This section applies when you use or access our Mercedes-Benz Store via our website.