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Home Remote Package

The presented functions are dependent on the particular vehicle model, the individual configuration and the particular market.

Remote Package

Includes 10 Digital Extras
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10

Your smartphone – your Mercedes. Everything under control at all times.

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Runtime:
Free trial month (first order)
Remote Packagemonthly | cancellable on a monthly basis

At a glance

Your smartphone is always with you – an indispensable tool for organising day-to-day life. Preferably state of the art, just like the link to your Mercedes. Lock the doors, open the windows or check the fuel level? All just a flick of a finger away.

The usable package scope may vary, depending on your vehicle's equipment.

Everything safely in view

On landing in your holiday paradise, you have a nagging doubt about whether you have locked your vehicle at the airport back home. If you forgot to do so, you can lock it now from anywhere in the world via smartphone thanks to the Mercedes-Benz App. And if you ever lock yourself out of your Mercedes or fellow travellers arrive at the vehicle before you, you can also unlock the doors conveniently by app.

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Welcoming you with a pleasant climate

Whether it's a hot summer's day or an icy winter morning, you'll be welcomed by pleasant temperatures when you get into your Mercedes-Benz. Simply program the climate control for your desired departure time: You can set up to 3 departure times to the precise minute in the Mercedes-Benz App – your Mercedes-Benz will activate the Auxiliary heating/ventilation automatically at the appropriate time.

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No more unpleasant surprises

You have finally finished the weekly grocery shop, and as usual there's lots going on – when loading up your groceries you notice there's a dent in the bumper of your car. If the culprit didn't leave their address behind, you are now faced with the hassle of organising and paying for the repair yourself. With Theft notification and parking damage detection you will be quicker: A smartphone notification informs you in real time should your vehicle be moved or disturbed. In addition, the Mercedes-Benz App shows the cause of the alarm as well as the level, place and time of the damage. When parking damage is detected, you will also see this information on the media display when you enter the car and you can transmit this to your Mercedes-Benz Partner if you wish.

 

Note on use

Notification by smartphone in conjunction with the Digital Extra "Theft notification and parking damage detection" is not available for cabriolets.

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Ready for any change in the weather

You arrive at the office in the morning in heavy rain, but later the sun comes out. To prevent your Mercedes parked outside from getting too hot inside by the time you finish work, you can raise the sliding sunroof by remote control. A tap on a button in the Mercedes-Benz App is all it takes – even if you are not near your car. And should it start to rain again, the sliding sunroof will close automatically to keep the interior safe and dry.

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Fresh air at the push of a button

The sunniest of weather can sometimes be a challenge, as you can't always find a parking space in the shade. Provide for a pleasant climate inside your Mercedes before you set off again. Using the Mercedes-Benz App, you can open the windows and freshen up the interior by remote control while you are on the way to your vehicle. Should it suddenly begin to rain, the windows will close again automatically.

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So you know just where you are

Foreign city, winding streets – you can find yourself asking where you parked and what the quickest way back to your vehicle is. Fortunately, your smartphone knows the answer. Your parked vehicle can be located by app within a radius of 1.5 km. And you can take the most direct route back to your Mercedes straight away.

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Leave nothing to chance

Your offspring is off once again on a spontaneous tour in your Mercedes with friends. Don't want your vehicle roving around in all directions without any restrictions? Then simply define a restricted area by marking it out on your smartphone or on the Mercedes-Benz profile. As soon as your vehicle leaves or enters this area again, you will be informed.

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Find your Mercedes-Benz, wherever it might be driving

You've lent your Mercedes-Benz out to someone and would like to know where it is? Using the Mercedes-Benz App you can find this out with ease. Your vehicle's current GPS coordinates will be relayed for this purpose. If you send a vehicle tracking request, a corresponding message will appear in the vehicle. If necessary, the driver can deactivate vehicle tracking by calling the Mercedes-Benz Customer Assistance Centre. This contact can be made either using Info Call or their own smartphone.

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Let your Mercedes light up the way

It's a familiar predicament: in the dark it can prove impossible to find the vehicle which you parked in a large car park in daylight. The simplest solution: save yourself the trouble of a drawn-out search for your vehicle and have your Mercedes guide you instead. Just activate your vehicle's hazard warning lamps and horn in the Mercedes-Benz App. Your vehicle will remain locked as you make your way to it. And time-consuming searches for your vehicle are a thing of the past.

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Welcoming you with your own personal feel-good climate

Whether it's hot day or a cold night – depending on your vehicle's scope of equipment, you can use your smartphone to program the climate control system so as to cool down or pre-heat the interior before you get into the vehicle.In the Mercedes-Benz App, you can set up to 3 departure times to the precise minute and choose whether you want to pre-heat your interior with Auxiliary heating/ventilation or activate electric pre-entry climate control for a limited period to cool your Mercedes-Benz down to the desired temperature . For your own personal feel-good climate every time you set off.

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Product information

Category
Safety and Service
Provider
Mercedes-Benz South Africa Limited
Note on use
Term: monthly | cancellable on a monthly basis; 12 months; 36 months
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The included Digital Extras “Personalisation”, “Programming of Auxiliary heating/ventilation”, “Theft notification and parking damage detection” and “Remote Window Control” require that the corresponding optional equipment is installed in the vehicle.

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How do I use the Digital Extras functions on my smartphone?
You can use the Digital Extras functions via the Mercedes-Benz App on your smartphone.
The smartphone app is available from the App Store™ for iOS devices and from the Google Play™ Store for Android devices.

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Our recommendation

Excellence Package

Includes 19 Digital Extras
Free trial month (first order) Save 5%
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19

Extensive range: use all the Digital Extras that are available for your Mercedes from the Remote and Navigation Packages.

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Remote Package

Your smartphone – your Mercedes. Everything under control at all times.

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Navigation Package

Always takes the route that's best for you. The faster and safer way to reach your destination, thanks to real-time traffic data.

Find out more

Navigation Package

Includes 9 Digital Extras
Free trial month (first order) Save 5%
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9

Always takes the route that's best for you. The faster and safer way to reach your destination, thanks to real-time traffic data.

Find out more

Standard Digital Extras

The essential digital equipment for your Mercedes – AVAILABLE FREE OF CHARGE.
Remote Retrieval of Vehicle Status

Remote Retrieval of Vehicle Status

Conveniently shows you important vehicle data and the due date for the next service via your smartphone.

Maintenance Management

Maintenance Management

The vehicle sends the recognised maintenance requirement to the preferred Mercedes-Benz service partner so that they have the opportunity to inform you.

Telediagnosis

Telediagnosis

This Digital Extra can deliver early messages about the status and the need to replace parts or fluids.

Breakdown Management

Breakdown Management

In the event of a breakdown, you receive specific and competent support from Mercedes-Benz.

Accident & Breakdown Mgmt

Accident & Breakdown Mgmt

Whether it's an accident or a breakdown, you will receive targeted and expert support from Mercedes-Benz.

Accident Recovery

Accident Recovery

In the event of an accident, you receive specific and competent support from Mercedes-Benz.

Mercedes-Benz emergency call system

Mercedes-Benz emergency call system

Automatically initiates an emergency call in the event of an accident and connects you to the Mercedes-Benz emergency call centre.

Note: Everything you need for this: Create your Mercedes me ID and link your Mercedes to it, then activate the Digital Extras. Done!

It´s as simple as that

1. Mercedes me ID

1. Mercedes me ID

Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.

2. Order and enable

2. Order and enable

Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.

3. Use

3. Use

The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.

1. Mercedes me ID

1. Mercedes me ID

Simply register and pair up: create your account on the Mercedes-Benz website and pair it with your Mercedes.

2. Order and enable

2. Order and enable

Shop at your convenience: Order the Digital Extras that are available for your Mercedes. These Digital Extras are then enabled automatically and the invoice amount is debited using your preferred payment method.

3. Use

3. Use

The best link to your Mercedes: You activate and manage the Digital Extras in your account on the Mercedes-Benz website.

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